Job Summary: Handle and resolve telephone-related inquiries and complaints, identifying opportunities to offer additional products and enhance the customer experience. Key Highlights: 1. Paid training starting from Day 1; no experience required. 2. Direct hiring by the company with short-term career growth. 3. Excellent work environment. Job Description: **Role: Handle and resolve customer inquiries, complaints, or requests related to telephone services while identifying opportunities to offer additional products or services that improve the customer experience and increase sales value.** 1\. Customer Service * Answer incoming or outgoing customer calls regarding questions, issues, or service requests about: * Mobile or landline phone plans. * Billing and payments. * Device configuration. * Number portability, SIM card changes, or technical failures. * Provide prompt, clear, and effective solutions while maintaining a friendly and professional attitude. * Record each interaction in the system. Please note this is an Office-Based Operational Role — NOT Fieldwork / Door-to-Door. **START WORKING IMMEDIATELY — WE RESPOND TO YOU THE SAME DAY!** **What We Offer:** · Fixed monthly salary of $9,600 · **STATUTORY BENEFITS** (Social Security, INFONAVIT, Vacation Days, Vacation Bonus, Year-End Bonus). · **Paid training starting from Day 1.** (No prior experience needed — we’ll train you!) · Direct hiring by the company. · Discounts at various establishments upon joining the company. · Short-term career growth. · Excellent work environment. \- Rotating work schedule from Monday to Sunday, 8 hours per day. This means your daily schedule may vary, always respecting the 8-hour workday. For example, one day you might work from 7:00 a.m. to 3:00 p.m., another from 2:00 p.m. to 10:00 p.m., etc. Shifts are assigned according to operational needs and may change weekly. You could be our next Telephone Customer Service Advisor if you meet the following requirements: · Completed high school or higher (verifiable document required). · No prior experience required. · Must be of legal age. · Must have a Social Security Number. · Strong verbal communication skills. · Basic PC proficiency required. · Strong interpersonal and communication skills. · Willingness to learn. WORK LOCATION: OJO DE AGUA, TECÁMAC — 10 minutes from the Mexibus OJO DE AGUA Station !!Immediate Hiring!! If you’re interested in this position and wish to schedule an interview, apply DIRECTLY by sending your resume or job application via WhatsApp to: 5 (five) \-\-\-6 (six) \-\-\-1 (one)\-\-\- 6 (six)\-\-\-4 (four)\-\-\-\-8 (eight)\-\-\-\-2 (two)\-\-\-\-0 (zero)\-\-\-\-2 (two)\-\-\-\-1 (one) \-\-\-\-\-5\-\-\-\-\-\-\-\-6\-\-\-\-\-\-\- 1\-\-\-\-\-\-\-\-6\-\-\-\-\-\-\-\-\-4\-\-\-\-\-\-\-8 \-\-\-\-\-\-\-\-2\-\-\-\-\-\-\-\-0 \-\-\-\-\-\-\-\-2\-\-\-\-\-\-1\-\-\-\-\-\-\-\-\-\-\- Ask for Lic. Carlos Fiore !!THIS IS YOUR OPPORTUNITY!! "Our organization guarantees equal opportunity treatment and non-discrimination in the talent attraction process." Salary: $9,600.00 per month Benefits: * Flexible schedules Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
