**Sales Executive – Customer Service** ------------------------------------------ **Location:** Perqueria **Schedule:** Monday to Friday from 09:00 to 18:00 hrs. and Saturdays from 09:00 to 14:00 hrs. \-No transportation issues ### **Position Objective** Manage and strengthen long-term business relationships with existing customers, driving consistent sales growth and ensuring their satisfaction, loyalty, and account expansion. ### **Requirements** * **Education:** Completed bachelor's degree in Business Administration, Commerce, Engineering, or related field. * **Experience:** Minimum of 2 years in industrial or corporate sales (B2B). * **Experience in customer service via phone, handling complaints, and maintaining commercial strategies with key accounts.** * Excellent communication, negotiation, and problem-solving skills. * **Desirable experience in logistics sales or promotion (mobile telecommunications or telecom services).** * Proven experience in client portfolio maintenance and development. * Proficiency in sales management tools (CRM, preferably Salesforce). * Ability to prepare and present executive reports. * Valid driver's license and personal vehicle. * Availability for fieldwork and local travel. ### **Main Responsibilities** * Manage and follow up on the current portfolio of industrial clients. * Identify growth opportunities, cross-selling, and contract renewals. * Prepare and present executive reports on sales performance. * Ensure customer satisfaction and loyalty through excellent service. * Manage commercial data in CRM systems (preferably Salesforce). * Meet established sales targets and report progress periodically. * Conduct field visits for follow-up, negotiation, and closing sales. * Coordinate with internal departments to ensure proper attention and resolution of customer requirements. ### **Key Competencies** * Results-driven and customer-oriented. * Sales negotiation and closing skills. * Commercial analysis and planning. * Effective communication and strong interpersonal skills. * Proactivity and ability to work towards objectives.