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Customer Experience Leader
MXN 10,011-22,738/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Valle de Granadas 8, 76269 Zibatá, Qro., Mexico
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Description

We are hiring a **Customer Experience Leader** to oversee front\-of\-house operations and ensure that every guest enjoys an outstanding dining experience. This role combines leadership, service excellence, and operational support to maintain the brand’s high customer service standards. **Key Responsibilities** * Supervise front\-of\-house staff and daily customer interactions. * Ensure a welcoming and efficient service environment. * Resolve customer inquiries and complaints with professionalism. * Support training programs to improve service quality. * Monitor performance metrics and customer feedback to identify improvement opportunities. **Qualifications** * 2\+ years of experience in hospitality or restaurant service leadership. * Strong interpersonal and problem\-solving skills. * Ability to lead by example and inspire a positive team culture. * Excellent communication and organizational abilities. **What We Offer** * Competitive compensation and performance incentives. * Career development opportunities. * A dynamic and customer\-focused workplace. Job type: Full-time Salary: $10,011.08 \- $22,738.23 per month Benefits: * Life insurance * Free uniforms * Grocery vouchers Work location: On-site

Source:  indeed View original post
Juan García
Indeed · HR

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