Administrative & Surrogacy Coordination Agent

Description

Job Summary: We are seeking an empathetic and adaptable professional to join our operations team, combining administrative coordination with candidate support. Key Highlights: 1. Professional growth opportunities in a dynamic and international environment 2. Human-centered and collaborative workplace culture with positive impact 3. A role offering significant professional development opportunities **About Kinpath Surrogacy** At Kinpath Surrogacy, we believe empathy, trust, and human connection lie at the heart of everything we do. We are an international, multicultural team dedicated to supporting intended parents, surrogates, and egg donors through one of the most meaningful journeys of their lives. More than a company, Kinpath is a close-knit, human-centered environment where kindness, professionalism, and compassion guide our daily work. We strive to provide a safe and supported experience for every family and every candidate, while fostering an internal culture rooted in collaboration and solidarity. As our operations in Mexico continue to expand, we are looking to bring on a motivated and adaptable professional to join our operations team in Mérida. **Job Description** We are currently seeking an **Administrative & Surrogacy Coordination Agent** to support the development and coordination of our surrogacy activities in Mexico. This is a dynamic and evolving position that combines administrative coordination, candidate support, communication management, and operational follow-up. The ideal candidate is organized, empathetic, proactive, and comfortable working in a fast-paced international environment. This position offers significant opportunities for professional growth within the company. Key Responsibilities * Administrative support and preparation of documentation * Coordination and follow-up with surrogate and egg donor candidates * Support in surrogate recruitment activities * Coordination with intended parents throughout various stages of the process * Communication and coordination with clinics and medical partners * Scheduling and organization of appointments and follow-ups * Assistance during medical appointments when required * Maintenance of accurate records and operational tracking * Communication with international teams and managers * Providing human, empathetic, and professional support to candidates and families **Required Profile and Skills** We seek a candidate who demonstrates: * Excellent verbal and written communication skills * Strong interpersonal and human support capabilities * Calmness and professionalism under pressure * Ability to multitask and efficiently manage priorities * High level of discretion and confidentiality * Solid organizational and administrative skills * Proficiency with digital tools and technology * Strong command of Microsoft Office / Office Pack * Flexibility and adaptability in daily operations * Professional appearance and ease of expression * Empathy, patience, and emotional intelligence **Preferred Qualifications** * Prior experience in administration, healthcare, coordination, or patient support is a strong advantage * Experience in recruitment, coordination, or client relations is valued * English language proficiency is a plus * Ability to work in an international environment * Willingness to travel occasionally within Mexico when necessary **Recruitment Process** Selected applicants will undergo: * Initial pre-screening * Interview with the Founder of Kinpath and global managers **What We Offer** * Opportunity to join a growing international organization * Human-centered and collaborative workplace culture * Flexible and partially remote work environment * Meaningful, impactful work in the lives of families * Long-term professional development opportunities * Diverse and multicultural team If you are passionate about helping people, enjoy coordination roles, and wish to grow within a purpose-driven international team, we would be delighted to meet you. Salary: $17,000.00 - $18,000.00 per month Benefits: * Life insurance * Remote work Work Location: Hybrid remote work in Mérida, Yuc.