Are you **looking for new challenges** and a place where you can enjoy a close-knit environment while **continuously learning**? Welcome to a team with a clear purpose: **"TRANSFORM** people’s lives by being the most trusted **TECHNOLOGICAL** partner"! ### **Get ready and join this adventure!** **What will you find?** --------------------- * **Technical and personal challenges** that will keep you growing constantly. * A connected team focused on **your physical and mental well-being**. * A **continuous improvement culture**, fresh and collaborative, with learning opportunities and people ready to support you. * **KaizenHub**, a program designed to enhance your talents, offering **feedback**, mentoring, and coaching through **Sofka U**. It’ll be both a challenge and a game! * Programs such as **Happy Kaizen** and **WeSofka**, which care for your physical and emotional well-being. **What are we looking for?** ------------------ We’re seeking a passionate **Quality Manager**, committed to excellence, with over **3 years of solid experience** in the field of **Major Medical Expense Claims (MME) in Mexico**. The ideal candidate possesses **key expertise in software testing strategies and quality management**, with the technical ability to lead critical processes and ensure every delivered product meets the highest standards of accuracy and functionality. This is a unique opportunity to become the quality reference for a strategic account. Here, you won’t just execute tests—you’ll be the architect of user trust, leading methodological transformation in a sector with direct and meaningful human impact. ### **Responsibilities** * Define and propose comprehensive test strategies for the assigned account. * Lead quality management of final products to guarantee their proper functioning. * Provide ongoing methodological guidance to development and testing teams. * Ensure correct implementation of defined testing practices and processes. * Manage the lifecycle of defects identified during validation phases. * Collaborate with stakeholders to align acceptance criteria with business needs. * Oversee compliance with quality standards specific to the MME sector. ### **Requirements** **Education:** Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or related technological and management fields. **Experience:** Minimum 3 years working in software quality, specifically within the insurance sector and the Major Medical Expense Claims (MME) line of business in the Mexican market. ### **Technical Knowledge** * Software testing (QA) specialist * Test strategy definition * Quality assurance methodologies * Test process management * In-depth knowledge of MME claims operations in Mexico * Methodological advisory and leadership in technical teams ### **APPLY NOW and be part of this story!** **Conditions** --------------- * **Indefinite-term contract** — We aim for long-term relationships and want you to be part of our family for many years! * **Looking for professional growth?** At Sofka, we offer a **learning ecosystem** with multiple tools to bridge skill gaps and enhance your capabilities. You decide how you want to grow!