ADMINISTRATIVE ASSISTANT

Description

Job Summary: Supports cleaning service operations and administration by managing personnel, incidents, payroll preparation, and remote supervision. Key Highlights: 1. Comprehensive administrative and operational support role 2. Personnel management, recruitment, and payroll preparation 3. Virtual supervision and service tracking **Job Profile: Administrative Assistant** **Company:** Professional Cleaning Services **Department:** Administration / Operations **Position:** Administrative Assistant **Schedule:** Monday to Friday, 8:30 a.m. to 6:00 p.m. (1 hour 30 minutes lunch break) Saturdays, 9:00 a.m. to 1:00 p.m. (every other Saturday) Contact us: 44 44 97 91 20 **Job Objective** Provide operational and administrative support to ensure the proper functioning of cleaning services through personnel management, incident control, payroll assistance, remote operation supervision, and general administrative follow-up. **Main Responsibilities** **1\. Recruitment and Selection** * Posting job openings on social media and job boards. * Screening candidates. * Conducting initial telephone or in-person interviews. * Compiling personnel files for new hires. * Coordinating employee onboarding and documentation. **2\. Payroll Preparation Processing** * Recording attendance, absences, tardiness, vacations, and incidents. * Weekly/biweekly review of operational staff information. * Submitting payroll preparation documents to the accounting department or payroll responsible person. * Following up on payroll payment clarifications. **3\. Daily Incident Tracking** * Handling absences, medical leaves, permissions, and tardiness. * Covering urgent vacancies. * Communicating with supervisors and clients as applicable. * Timely recording and resolution of operational incidents. **4\. Virtual Supervision of Assigned Services** * Daily contact with site supervisors or on-site personnel. * Validating staff attendance. * Confirming service delivery compliance. * Monitoring via phone calls, WhatsApp, GPS, photos, or digital reports. * Reporting anomalies to the operations department. **5\. General Administrative Tasks** * Physical and digital filing. * Preparing reports. * Managing uniforms, supplies, or forms. * Answering phone calls and following up on emails. * Providing general support to management and operations. **Candidate Profile** **Education** * Completed high school minimum. * Technical degree or incomplete/completed bachelor’s degree in Administration, HR, or related field preferred. **Experience** * Minimum 1 year in a similar position. * Experience in service companies, cleaning, security, or operational personnel preferred. **Technical Knowledge** * Basic/intermediate Excel. * Proficiency in Word and email. * Incident and payroll preparation tracking. * Operational recruitment. * Familiarity with WhatsApp Business and digital platforms. **Skills** * Organization. * Sense of urgency. * Effective communication. * Timely follow-up. * Problem solving. * Working under pressure. * Interaction with operational personnel. * Responsibility and discretion. **Performance Indicators (KPIs)** * Timely vacancy coverage. * Payroll preparation accuracy. * Incident response time. * Operational staff attendance. * Administrative order and timely report submission. **Salary** For a growing cleaning company: * **$10,000** \+ benefits (Monthly) Employment type: Indefinite-term contract Salary: $10,000.00 per month Benefits: * Flexible schedules Work location: On-site employment