waiter

Description

***Gran Hotel Ciudad de México is seeking*** **WAITER/WAITRESS** **Job Objective** To provide warm, efficient, and professional food and beverage service, ensuring a satisfying guest experience while meeting the hotel's quality standards. **Key Responsibilities** * Greet guests in a courteous and professional manner. * Accurately and promptly take food and beverage orders. * Explain the menu, ingredients, preparation times, and daily specials. * Perform suggestive selling (upselling) of food and beverages. * Set up, clean, and maintain workstations in order. * Deliver orders correctly to the kitchen and bar areas. * Monitor service timing. * Verify guest satisfaction during service. * Handle accounts and payments according to established procedures. * Comply with hygiene, safety, and personal appearance standards. **Requirements** * Education: Secondary school or high school diploma (preferred). * Experience: Minimum 1 year as a waiter/waitress in hospitality or restaurants. * Basic knowledge of food and beverages. * Basic POS system operation (preferred). * Availability for flexible scheduling and shift rotation. **English Proficiency** * **English is MANDATORY** * Ability to greet guests, take orders, and explain the menu. * Ability to handle common requests from international guests. **Competencies and Skills** * Service-oriented and hospitable attitude. * Clear and friendly communication. * Teamwork. * Attention to detail. * Stress management and quick response. * Appropriate personal appearance. Employment type: Full-time Salary: Up to $9,451\.00 per month Benefits: * Option for indefinite-term contract * Life insurance * Staff dining service * Free uniforms Language: * English (Mandatory) Workplace: On-site employment