Issuer

Description

Job Summary: Execute business issuance processes to ensure immediate protection and efficient service to the sales force. Key Highlights: 1. Key role in the issuance and management of insurance policies. 2. Essential support for customer service and attention. 3. Collaboration in measuring operational productivity. **Mission or Objective:** ---------------------- Execute business issuance processes in GNP's administrative systems, meeting response time requirements (SLA) to provide efficient service to the sales force and ensure immediate protection for insured parties. **Function \- Responsibility:** ------------------------------- 1\.\- Issue initial policies, renewals, reissuances, and maintenance actions to meet operational requirements (65%) 2\.\- Generate digital documentation for issued policies and transactions to comply with and facilitate customer service and attention (for the corresponding line of business) (10%) 3\.\- Record processed work orders in internal controls to measure operational productivity (25%)**Education:** ---------------- Bachelor's degree or Engineer, 100% credits completed in Economics \- Administration High school diploma or equivalent (completed with certificate)**Tool Proficiency:** --------------------------- Google Suite and/or Microsoft Excel (Basic\-Intermediate)**Academic Knowledge \- Certifications:** ------------------------------------------------ * Administration * Databases (basic) **Experience and applicable responsibilities:** ----------------------------------------------------- * Insurance sector regulations (General Insurance, Life, Property & Casualty) * Administrative system operation **Areas or Experience in:** --------------------------- Assistant or consultant * Customer service / attention * Call Center