Description
The company **KIT DORADO S.A. DE C.V.** is seeking **Customer Service Executives** for a Call Center located in **Benito Juárez Borough**, one block from **Metrobús Parque Hundido**, **Metrobús Félix Cuevas**, and **Metro Insurgentes Sur:**
* Handling customer and user inquiries via email, chat, and phone calls.
* Resolving questions related to accounts, identity verification (KYC), deposits and withdrawals, and blocked accounts.
* Addressing and following up on collection-related complaints, and closing cases.
* Managing data and documentation, accurately recording each user interaction in the system, and keeping the customer history updated.
* Standardized customer service scripts.
* Attendance bonus.
* Statutory benefits.
Work schedule: Monday to Saturday, 9:00 AM \- 6:00 PM, with a one-hour lunch break; **fixed day off** on Sunday.
If you are interested, please apply through this platform, or send a **WhatsApp** message to the following number: **5523853930**, addressed to Lic. Elias Rico.
Salary: $10,000\.00 per month
Benefits:
* Referral program
Workplace: On-site employment