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Customer Service Executive

$MXN 10,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

The company **KIT DORADO S.A. DE C.V.** is seeking **Customer Service Executives** for a Call Center located in **Benito Juárez Borough**, one block from **Metrobús Parque Hundido**, **Metrobús Félix Cuevas**, and **Metro Insurgentes Sur:** * Handling customer and user inquiries via email, chat, and phone calls. * Resolving questions related to accounts, identity verification (KYC), deposits and withdrawals, and blocked accounts. * Addressing and following up on collection-related complaints, and closing cases. * Managing data and documentation, accurately recording each user interaction in the system, and keeping the customer history updated. * Standardized customer service scripts. * Attendance bonus. * Statutory benefits. Work schedule: Monday to Saturday, 9:00 AM \- 6:00 PM, with a one-hour lunch break; **fixed day off** on Sunday. If you are interested, please apply through this platform, or send a **WhatsApp** message to the following number: **5523853930**, addressed to Lic. Elias Rico. Salary: $10,000\.00 per month Benefits: * Referral program Workplace: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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