Receptionist / Administrative Assistant

Description

Job Summary: We are seeking an organized, proactive individual with a strong focus on customer service to provide administrative and operational support in a medical environment. Key Highlights: 1. Administrative and operational support in the medical area 2. In-person, telephone, and WhatsApp customer service 3. Document management and tracking of procedures We are looking for an organized, proactive individual focused on customer service to join our team and provide administrative and operational support in reception processes, document management, and procedural tracking within the medical area. **Main Responsibilities:** * Customer service in person, by phone, and via WhatsApp * Guidance and follow-up for users throughout their administrative process * Registration and scheduling of appointments on official platforms * Receipt, validation, and safekeeping of physical and digital documentation and files * Management of schedules and referrals to medical staff * Collection of procedure fees in cash and bank transfers, as well as receipt control * Requesting and tracking of invoices * Data entry and updating of information in internal systems * Printing and delivery of final documentation **Requirements:** * Completed high school diploma or technical degree in Administration or related field * Minimum 1 year of experience in customer service, reception, or administrative functions * Basic proficiency in Microsoft Office (Excel) * Proficiency in email, WhatsApp Business, and digital tools * Experience using scanners and printers * Basic knowledge of administrative processes and document control * Basic knowledge of invoicing or use of official portals is desirable **Competencies:** * Organization and attention to detail * Effective communication * Customer orientation * Time management * Proactivity * Confidentiality and ethics in handling information * Willingness to learn **We Offer:** * Job stability * Training * Positive work environment **Schedule:** Monday to Saturday Interested candidates, please apply through this channel. Salary: $13,700.00 - $14,700.00 per month Workplace: On-site employment