Customer Service

Description

Job Summary: We are seeking a Customer Service Receptionist to join our team, managing appointments, customer interactions, and administrative tasks in the healthcare area. Key Highlights: 1. Customer service and follow-up 2. Administrative and scheduling management 3. Work in the healthcare sector with advanced technology At Grupo Once \- Piédica, we specialize in the manufacturing and distribution of customized orthopedic insoles, based on gait analysis using state-of-the-art technology, delivering high-quality service through our specialists. Over 20 years of experience and leadership support us. We operate at strategic locations across Mexico City, other regions of Mexico, and Colombia. We are currently seeking YOUR talent to join our team as: **Customer Service \- Receptionist** **Requirements:** * Education: High school diploma * Experience: 2 years in customer service within the healthcare sector and clinic reception * Residence near the work location **Knowledge:** * Customer service * CRM system operation * Basic administrative and billing functions **Responsibilities:** * Customer service and follow-up * Managing the branch’s appointment schedule * Administrative tasks (CRM, file management in Google Sheets, billing) * Sending scanned supporting documents to accounting staff. **Skills:** * Attention to detail * Manual dexterity and skill * Concentration * Self-motivation **We Offer:** * Biweekly salary paid fully through payroll * Statutory benefits (year-end bonus, vacation, vacation premium) * Savings fund * Food vouchers * Working hours: Monday\-Friday, 10:00 AM \- 7:00 PM; Saturdays, 10:00 AM \- 1:00 PM Work location: Col. Valle Dorado, Tlalnepantla. If you are interested, apply through this channel and we will contact you! Employment type: Full-time Salary: $9,500\.00 \- $9,501\.00 per month Benefits: * Food vouchers Application question(s): * How far do you live from Col. Valle Dorado? Experience: * Customer service: 1 year (Preferred) Workplace: On-site employment