Training Instructor - Trainer

Description

Job Summary: We are seeking talent for training roles, delivering onboarding and development courses, evaluating learning outcomes, and creating support materials for operational and administrative staff. Key Highlights: 1. Dynamic role in staff training and development. 2. Opportunity to deliver courses to operational and administrative staff. 3. Collaboration in developing instructional materials. We are seeking talent for training. Job Responsibilities: Deliver onboarding and development courses. Incident tracking and management. Implementation and evaluation of the learning process. Providing feedback to course participants. Developing various appropriate support materials tailored to the target department. Delivering courses to operational and administrative staff. Requirements: Experience (preferred) in call center operations and knowledge of financial products. Minimum verifiable training experience: 1 year. Age: 23 to 45. We Offer: Basic benefits. After 90 days: Grocery vouchers. Enhanced benefits. Work Location: Av. Dr. Gustavo Baz, La Loma, 54060, Tlalnepantla. Working Hours: Monday to Thursday: 8:00–17:00 hrs; Friday: 8:00–16:00 hrs; Weekends: Rotating shifts from 8:00–15:30 and 12:30–20:00. -Requirements- Minimum Education: Higher Education – Bachelor's Degree 1 year of experience Age: between 20 and 45 years Keywords: training, formation, capacity building, trainer