Description
**CALL CENTER Executive – Direct contract with Grupo Salinas**
**WE ARE LOCATED AT MB DR. GALVEZ**
We are seeking a **Telephone Executive / Executive Assistant** to provide customer service in the telephone support area. ***NO SALES \- NO CAMPAIGN – DIRECT CONTRACT.***
**Objective**: Provide service and follow-up for Banco Azteca’s digital media services to ensure prompt user response.
**Responsibilities:**
* + Deliver high-quality service by advising users on questions related to their scheduled visit with the Credit Executive.
+ Conduct follow-ups to reschedule the Credit Executive’s visit.
+ Assist users with inquiries.
+ Handle follow-up on credit line approval status, visit status, and incidents.
**Requirements:**
* + Minimum 1 year of experience in call centers, sales, or telephone customer service.
+ Ability to handle objections, self-management, active listening, and strong verbal communication skills.
+ Education: Completed high school.
+ Availability to work weekends is essential.
**Value Proposition:**
* + Social security.
+ 12 paid vacation days per year as stipulated by law.
+ Life insurance.
+ Weekly payroll.
+ Employee discounts at Elektra, Italika, Benelli, Hero, and Total Play stores.
+ GS employment contract (Not a campaign).
* **Schedule**: Monday to Sunday: 8 AM–5 PM, 9 AM–6 PM, and 12:00 PM–9:00 PM. (One weekday rest day included)