### **The intern will be part of the PMO team, responsible for supporting the implementation of strategic projects focused on organizational transformation workshops, consulting, and leadership development, operating in multicultural and digital environments.** **Position Objective** Provide support to the Project Managers (PMs) team in project execution, with emphasis on operational support for workshops, information and tool organization, as well as administrative tasks and client communication. **Minimum Requirements** * University student (from the 3rd semester onward) in Business Administration, Communications, Engineering, Processes, or related fields; * Availability to undertake the internship for 6 hours per day; * Strong writing skills and organizational abilities; * Basic knowledge of Excel and PowerPoint; * Intermediate language proficiency: Portuguese (to support Brazil), English, and Spanish (to support Mexico and Argentina). **Preferred Qualifications** * Experience as a class representative, member of a junior enterprise, or student association; * Interest in pursuing a career in consulting or project management; * Proficiency with tools such as Miro, Smartsheet, Planner, Canva, or Salesforce; * Prior experience in task organization, activity tracking, or administrative routines; * Interest in agile methodologies and task management. **Expected Behavioral Profile** * Organized, practical, and detail-oriented; * Agile in execution and skilled at time management; * Ability to handle repetitive tasks and follow established processes; * Collaborative, with a supportive attitude; * Willingness to learn, with a focus on execution. **Daily Responsibilities** **1. Digital Operations and Logistical Support for Workshops (Online and Hybrid Sessions)** * Serve as co-host on platforms such as Zoom and Teams: create breakout rooms, admit participants, manage polls; * Conduct pre-session technical tests to ensure smooth platform functionality; * Monitor live chats and technical queries in real time, documenting relevant interactions; * Save and organize generated materials (screenshots, Miro outputs, recordings, chat logs); * Administer post-session evaluation surveys (NPS/Insights/Application); * Track attendance and maintain participant lists; * Organize and send follow-up deliverables after sessions (e.g., recordings, supplementary materials). **2. Information and Documentation Organization** * Draft meeting summaries (internal and with clients) and keep historical records updated; * Organize minutes and shared documents; * Manage version control of deliverables and assist in formatting presentations and reports; * Support preparation of project status reports and presentations; * Facilitate communication among involved departments. **3. Communication and Consulting Workshop Support** * Organize invitations, participant lists, and session materials; * Support production of newsletters, briefings, and communication emails; * Collect and systematize post-session feedback. **4. Task and Tool Organization** * Track deadlines and pending items across active projects; * Create and maintain operational checklists per project; * Support internal status tracking and communication; * Record information in management systems or tools (e.g., Excel, Planner, Canva, Miro, Smartsheet, Salesforce, etc.). ### **The most important aspects of our culture at BTS are:** * **Positive spirit & fun:** This is not just corporate propaganda. BTS has won highly competitive projects because clients have said: “We chose BTS because working with them is more fun.” We believe life is too short to not enjoy work. * **Achievement & excellence:** Whether in a meeting with a C-level executive or while developing an innovative new simulation, we believe in delivering quality and excellence. * **Freedom & responsibility:** We believe that if you hire the right people and give them freedom and responsibility, they will achieve extraordinary results. **Do you identify with this?** If you enjoy organization, are curious, and want hands-on learning about how project management works in a dynamic, consulting-oriented environment, this internship is for you!