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Sales - Outbound in Zinacantepec

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Sales - Outbound

Zinacantepec

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Location:Zinacantepec

Category:Sales - Outbound

Quality Executive64842922462339120

Quality Executive

Santa Fe, CDMX. 10:00 am to 7:00 pm A financial sector (Investments) company is seeking a Quality Executive to ensure compliance with quality standards in customer interactions, evaluating calls and processes with a focus on continuous improvement. Responsibilities: * Monitor and evaluate call center calls; * Verify compliance with scripts, processes, and internal policies; * Identify areas for improvement and propose enhancements to customer service; * Prepare quality reports and track results; * Provide performance feedback to executives; * Ensure compliance with quality guidelines and financial sector regulations. We offer: * Competitive salary; * Positive work environment; * Free lunch every Friday; * Unlimited hot beverages. Desired profile: * Prior experience in Quality Control or Call Center (preferred); * Knowledge of quality processes and call monitoring; * Attention to detail and analytical thinking; * Strong communication skills; * Ability to work with metrics and reporting. Employment type: Full-time | On-site Application: Apply through this channel and attach your CV. Job type: Full-time Salary: $10,600.00 per month Work location: On-site employment

9P3H+W7, Santa Fe, Contadero, Cuajimalpa, 05348 Mexico City, CDMX, Mexico

MXN 10,600/month

Senior Customer Service Analyst | Retail Clients64842922416513121

Senior Customer Service Analyst | Retail Clients

Be the key liaison with the country’s leading retail chains We are seeking a **Senior Customer Service Analyst** with solid experience in **retail and self-service clients**, who is eager to take on a strategic role within a mass-consumption company—directly impacting service levels, order fulfillment, and satisfaction of key clients such as **Walmart, Soriana, Oxxo, and Chedraui**. This position is **not traditional customer service or call center work**. Here, you will be responsible for processes, analysis, operational follow-up, and continuous improvement in relationships with strategic accounts. What will you do in this role? * Manage and track purchase orders through retail/self-service portals. * Serve as the primary contact point between retail customers and internal departments (logistics, planning, billing). * Ensure on-time delivery, adherence to agreed-upon dates, and service-level commitments. * Analyze service, order, and deviation KPIs to support decision-making. * Develop reports and dashboards using advanced Excel. * Identify process improvement opportunities that enhance operational efficiency and customer experience. * Support coordination and follow-up of the customer service team’s activities. What are we looking for in you? * Completed bachelor’s degree and official diploma in Industrial Engineering, Logistics, Business Administration, or related field. * **2–5 years** of experience in customer service, logistics, or supply chain, specifically with **retail/self-service clients**. * **Mandatory experience managing retail portals** (Walmart, Soriana, Oxxo, and/or Chedraui). * Proficiency in **advanced Excel** (pivot tables, dashboards; macros preferred). * Analytical, organized, and results-oriented profile. * Ability to collaborate across multiple departments and perform effectively under operational pressure. *Call center or traditional customer service experience is not considered.* What do we offer? * Competitive salary and benefits exceeding statutory requirements. * Major medical expense insurance and food vouchers. * Professional development plan within the supply chain and retail customer service function. * Dynamic, structured work environment with real-world challenges. * Direct exposure to strategic retail-chain clients. Employment type: Indefinite-term contract Salary: $30,000.00 – $35,000.00 per month Benefits: * Life insurance * Food vouchers Application questions: * Do you have experience managing portals with retail-chain clients? (Specifically Walmart, Chedraui, Soriana, Oxxo) MANDATORY REQUIREMENT — DO NOT APPLY IF YOU LACK THIS KNOWLEDGE. * Do you hold your official diploma and professional license? * What is your date of birth? * Which advanced Excel tools do you master (macros, dashboards, pivot tables)? Work location: On-site

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

MXN 30,000-35,000/year

Loss Analyst II64842190976641122

Loss Analyst II

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best\-in\-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. **What Part Will You Play?** ---------------------------- * Assist leadership in onboarding tasks to include access requests and peer setup. Act as the Subject Matter Expert (SME) and the process trainer of the Collections and Loss Management Team, and support team objectives by means of effective quality monitoring and the efficient dissemination of information relevant to the process. Support and participate in training of New Hires. Assign evenly distributed workload to level I and II analysts. Provide constructive process feedback for possible procedural improvements. Act as SME by sharing knowledge of policies and procedures through the organization * Perform routine administrative functions (complexity increases proportionately with days balance outstanding) to include but not limited to answering emails received from internal and external customers within service level agreements while providing the best possible experience. Complete high level administrative duties to include Losses and recoveries reporting, informative reporting for monthly budget projections, gather and maintain list of accounts to be turned over to third party collections. Make, receive and assist with calls through assigned call center queue/s. Assist in escalation calls and high level depository bank/Partner/STW communications. * Manage and resolve a working list of all items in collection to Global Payments under a high stress and evolving environment while adhering to time management standards to all members to meet a set metric. Allocate payments from third party collections agency. * Review and inform customers of delinquent / past due accounts indebted to Global Payments as outlined in the process to result in recovery. Examine merchant accounts to determine the appropriate approach and follow established plans to collect the outstanding balance; negotiate (un)scripted payment options with delinquent customers while following various applicable regulatory requirements. Review and request supporting documentation to build accurate reporting inclusive of Briefs, Loss Reports, weekly updates and Sponsor Bank calls. Provide merchants with education on outstanding balances to include; fees, chargebacks, refunds and other monetary adjustments as well as preventative measures. * Lead information sessions with various areas of the Organization. Research delinquent / past due accounts by collaboration with Settlement Operations, Accounting, Client Managers, Account Reps, Pricing, Maintenance, and Credit/Underwriting to determine cash flow, potential file build errors, merchant expectation and fees clarification. Liaise with legal to assist merchants. Document and monitor bankruptcy proceedings including filing/completing proof of claims. Issue debt\-related demand letters. * Assess vulnerabilities through effective investigation of accounts with existing debt/s and make effective decisions on future steps regarding collections to possible termination of the client relationship. Reserve / release through multiple methods including ACH, Wires, EFT and Check distribution of merchant funds where appropriate, while assessing mitigating circumstances that would require extended reserves and appropriate securities. Discern appropriate write off action to determine proper budget impact. * Analyze trends in business gaps/misses, merchant processing and demographics that may expose Global Payments to further losses. Proactively review primary reserve account negative balances and representment reports to prevent possible loss * Generate and distribute reports as needed or assigned. * Demonstrate functional knowledge of skip tracing techniques by utilizing all available tools including Accurint, Google, Facebook, LinkedIn, MAC, MATCH and Pacer. * Utilize training, reference materials and instruction of more experienced peers to develop knowledge of the collections regulatory environment and demonstrate a working knowledge of the company and assigned client's policies and procedures. * Other duties assigned **What Are We Looking For in This Role?** ----------------------------------------- **Minimum Qualifications** -------------------------- * High School Diploma or Equivalent * Typically Minimum 4 Years Relevant Exp * 6 months as a Loss Analyst II and performance meets expectations **Preferred Qualifications** ---------------------------- * Associates or Bachelors Degree **What Are Our Desired Skills and Capabilities?** ------------------------------------------------- * Skills / Knowledge \- As a skilled specialist, completes tasks in resourceful and effective ways. * Job Complexity \- Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions. * Supervision \- Proposes methods and procedures on new assignments. May be informal team leader. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Av. México 144, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Sales Executive64840907036289123

Sales Executive

**Join our team! Immediate hiring** **Sales Executive** **What do you need?** * Completed high school education * **Minimum 6 months of experience** in customer service, reception, call centers, or administrative roles * Professional appearance and clear communication skills * Interest in technology and interacting with customers **Main responsibilities** * Customer and visitor reception * Managing phone calls and WhatsApp messages * Providing product information and routing inquiries to the appropriate departments **We offer** * Base salary of $10,000 monthly + commissions — no cap! * Direct employment contract with the company * Job stability * Paid training * Biweekly payroll * Statutory benefits * Work tools * Excellent work environment **Schedule** Monday to Friday: **8:00 am – 5:00 pm** Saturday: **9:00 am – 2:00 pm** **Location** Near **Ángeles Lomas Hospital** Job type: Full-time Salary: $10,000.00 – $30,000.00 per month Workplace: On-site

Av. Lomas Anáhuac 55, Bosque de las Palmas, 52787 Naucalpan de Juárez, Méx., Mexico

MXN 10,000-30,000/year

Bilingual Call Center Executive64749692622722124

Bilingual Call Center Executive

Would you like to join the leading company in automotive insurance? We’re looking for talent! **BILINGUAL CALL CENTER EXECUTIVE / CUAJIMALPA** Quálitas insures vehicles, protects people. **RESPONSIBILITIES:** * Handle incoming requests in English and Spanish through any contact channel of the department, responding promptly and efficiently; providing appropriate follow-up while adhering to legal and operational requirements governing the automotive insurance sales process. * Make outbound calls using the designated script and commercial terms for campaigns or special business initiatives, contacting customers from assigned databases, email lists, or leads—conducted in either English or Spanish—to promote the company’s services. * Timely and accurately manage follow-ups for appointments postponed by customers (“scheduled callbacks”), generating sales to meet objectives and targets established by management and/or metropolitan leadership—calls may be conducted in English or Spanish. **REQUIREMENTS:** * **Advanced English proficiency** * Completed high school education * One year of experience in customer service/sales * Strong verbal communication skills * Negotiation skills * Clean credit bureau report **WE OFFER:** * Base salary: $14,500.00 MXN per month (gross) + commissions starting from the 4th month. * Statutory and above-statutory benefits (30-day year-end bonus, Social Security, IMSS, Profit Sharing, gym partnership agreements, academic scholarships, internal university, among others) * 100% payroll registration * Direct employment contract with the company * Psychological support for employees * Career development plan **WORK SCHEDULE:** Monday to Friday, 8:30 AM–6:30 PM; Saturday, 9:00 AM–2:00 PM **WORK LOCATION:** Cuajimalpa / Puente el Yaqui Employment type: Full-time Salary: $14,500.00–$22,000.00 MXN per month BENEFITS: * Salary increases * Savings fund * Employee discounts * Gym discounts * Option for indefinite-term contract * Major medical expense insurance * Life insurance Workplace: On-site employment

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 14,500-22,000/year

Senior Representative, Customer Support Quality64707263747459125

Senior Representative, Customer Support Quality

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best\-in\-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. **Summary of This Role** ------------------------ Monitors, evaluates and scores a specified number of calls each month for all clients in order to provide an overall assessment of call center and collections quality. Scores are then entered into a database for tracking and reporting purposes. Quality issues and performance measures are used to insure the highest level of customer service to cardholders while maintaining the integrity of the client. **What Part Will You Play?** ---------------------------- * Begins to become familiar with internal processes and client specific call scoring criteria while monitoring random inbound customer service calls and evaluating the quality of calls based on client defined criteria. Provides Customer Service Representatives (CSRs) with basic feedback and coaching to improve the quality of service provided to the supported client's customers. Creates weekly reports outlining the calls evaluated, team member(s) coached for department management and/or supervisor. * Participates in client calibration meetings as an observer in order to gain the necessary knowledge and skills to sufficiently respond to inquiries during client calibration sessions. May assist more experienced Quality Control Specialists with the preparation for client calibration sessions and/or business reviews by performing tasks such as running reports out of call monitoring system, call recording retrieval for client requested call(s), creating a transcript of the requested call(s) and creating one to two business review presentation slides, as directed. * Assists more experienced Quality Control Specialists with preparing necessary information to respond to client requests for review of certain basic inbound customer service call(s) by extracting the recording(s) from the system and creating a transcript of the call(s). * Acts as a back\-up to the customer service team as necessary to resolve customer account inquires during inbound customer service calls. * Assists management with basic special projects of minimal impact. Special projects typically require no more than 10% of the Quality Control Specialist's work week in addition to regularly scheduled tasks. **What Are We Looking For in This Role?** ----------------------------------------- **Minimum Qualifications** * High School Diploma or Equivalent * Typically No Relevant Experience Required **Preferred Qualifications** * 1\-2 years related work experience **What Are Our Desired Skills and Capabilities?** ------------------------------------------------- * Skills / Knowledge \- Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. * Job Complexity \- Works on assignments that are routine to semi\-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision\-making. * Supervision \- Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. * Skills / Knowledge \- Client polices, departmental procedures and applicable computer applications Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Av. México 144, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Call Center Advisor64695942072963126

Call Center Advisor

Join us Banking Call Center We offer: * Base salary * Fixed rest days: Sundays and Saturday afternoons * Uncapped commissions * Direct and immediate hiring * Paid training You only need: * To be of legal age * Basic computer skills * Strong verbal communication skills * Immediate availability Job type: Full-time Salary: $8,000.00 - $13,514.82 per month Benefits: * Educational support * Flexible schedules Work location: On-site employment

Alfredo Zárate Albarrán 412, Valle Verde y Terminal, 50140 Toluca de Lerdo, Méx., Mexico

MXN 8,000-13,514/year

Telephone Agent64609965341442127

Telephone Agent

END THE YEAR WITH A JOB! We are seeking telephone agents. - Office-based work - Fixed weekend rest (Saturday and Sunday) - Competitive salary - Fixed salary + attractive commissions - Fixed working hours WHAT ARE YOU WAITING FOR!! Tell us about your experience and schedule your interview via WhatsApp at: 5669457669 Job Type: Full-time Salary: $8,000.00 - $15,300.00 per month Benefits: * Salary increases * Free beverages * Option for an indefinite-term contract Work Location: On-site employment

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

MXN 8,000-15,300/year

Ejecutivo de Ventas Bilingüe Call Center64599565157889128

Ejecutivo de Ventas Bilingüe Call Center

**Job Description:** **Start this February 2026 with a new role with us!** What you’ll do: Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience. Applying customer relationship and/or sales techniques to recommend and/or sell a variety of AT\&T products or services to meet customers' needs. Provide customer service \& billing support, solve any issue related with a customer´s account. Adding new lines or services to accounts to help customer´s business grow Uncover customer needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customer´s needs beyond just the resolution of the issue. Find a personalized solution that fits each customer. Make a recommendation (rate plan, how to reduce data usage, promotion etc.). Use your resources to ensure complete resolution. Products offered, Telephone Services, hotspots and device that connects with a network, also able to offer DIRECTV, Internet, programs and different type of systems for businesses. Type of sales: Upgrades, package change, adding new services, plan change What you’ll bring:* Advanced English Fluency to engage with U.S. customers * Experience using a personal computer and Microsoft Office products is a must * 1 year of sales experience. (Or excellent communications skills). * Ability to train/work 5 days (40 hours during operation hours) \+ 2 resting days per week. Our center operates from 06:00 am to 08:00 pm CST, Monday to Saturday (considering Daylight Saving Time \& Holidays) Changing the speed of business comes with many rewards –starting with your paycheck. Monthly Base Salary: MXN $20,775 (before taxes) Average monthly bonus of MXN $8,000, when you meet your sales and service targets Monthly Grocery vouchers MXN $1,583 every 14 days Monthly Restaurant vouchers MXN $1,267 every 14 days How flexible is my schedule? Schedules are based on performance, seniority, and the operating hours of your site. This position requires you to be available to train/work 5 days (40 hours during operation hours) \+ 2 resting days per week; we operate from 06:00 am to 08:00 pm Monday to Saturday, including Daylight Saving Time \& Holidays. Your future is calling. Apply today!**Weekly Hours:** 40**Time Type:** Regular**Location:** Naucalpan De Juarez, Estado de Mexico, Mexico It is the policy of AT\&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT\&T will provide reasonable accommodations for qualified individuals with disabilities. AT\&T is a fair chance employer and does not initiate a background check until an offer is made.

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 20,775/year

Telephone Advisor64524736558979129

Telephone Advisor

These are phone-based activities: \- Schedule management. \- Application of surveys for market research. \- Customer service. Work consists of 3 hours daily, Monday through Friday. Job type: Part-time Salary: $1,500.00 \- $2,000.00 per week Benefits: * Flexible hours * Option for indefinite contract Work location: On-site position

Guadalupe 317, Delegación San Buenaventura, 50110 San Buenaventura, Méx., Mexico

MXN 1,500-2,000/month

Call Center Advisors Supervisor645627977049611210

Call Center Advisors Supervisor

**Call Center Advisors Supervisor – Immediate Hiring** *Location: Lerma, State of Mexico* *Salary: $15,000 monthly gross* **Do you have experience supervising call center teams?** At VENTO, we are looking for a supervisor with character, operational vision, and the ability to keep the team productive and focused. If you know how to organize, lead, and execute under pressure, this opportunity is for you. **Main Responsibilities** * Directly supervise call center advisors. * Assign and balance workloads and tickets. * Monitor indicators, response times, and service quality. * Resolve escalated cases and provide operational support to the team. * Maintain order in daily operations and ensure process compliance. * Drive team productivity and discipline. **Essential Requirements** * Minimum 2 years of experience as a Call Center Supervisor or Team Leader. * Intermediate-to-advanced Excel skills (will be tested). * Experience with CRM/ERP systems related to customer service or after-sales. * Strong leadership, communication, and organizational skills. * Age: 25 years and older. **Benefits** * Direct hiring with VENTO. * IMSS coverage from day one. * 15-day year-end bonus. * 25% vacation premium. * 5% savings fund. * Legal vacations. * Free uniforms. * Stability and real growth opportunities. **Working Hours** * Monday to Friday: 09:00 to 19:00 * Two Saturdays per month: 09:00 to 15:00 Employment type: Indefinite term Salary: Up to $15,000.00 per month Benefits: * Employee discounts Workplace: On-site

Francisco I. Madero 497, San Miguel, 52104 San Mateo Atenco, Méx., Mexico

MXN 15,000/year

Telephone Advisor Qualitas Seguros // Part-Time Evening Shift645627976124181211

Telephone Advisor Qualitas Seguros // Part-Time Evening Shift

Expanding company is looking for telephone agents for **Immediate Hiring,** backed by more than 11 years in the market. **We are looking for your talent as a telephone advisor for the evening shift!** **RESPONSIBILITIES:** * Follow up on the portfolio of clients registered on our portal, request and enter client data and documents, and **issue policies.** * (Our client portfolio is already prospectively registered on our portal.) **WE OFFER:** * Uncapped commissions (approximately **$9,000.00 monthly**) * Fully paid training: **$800.00 weekly** * Retention bonus: **$1,500.00** * Referral bonus: **$2,000.00** * Affordable cafeteria and dining services * Agreements and discounts with various companies (Acuario INBURSA, Six Flags, Ticketmaster, Bimbo, Sams Club, Krispy Kreme and many more) * Themed activities to maintain our excellent work environment * Incentives for top sellers (gift cards, video game consoles, appliances, screens, etc.) * Fully paid congresses at tourist destinations **REQUIREMENTS:** * Must be of legal age * No experience required * Basic computer skills * Age between 18 and 45 years **FLEXIBLE SCHEDULES:** * Monday to Friday * Fixed weekends off on Saturday and Sunday * Shifts: 2:00 pm to 8:00 pm or 4:00 pm to 10:00 pm **WORK LOCATION:** * Metro Tacuba, direction Cuatro Caminos If you are interested in this position, apply through this channel and we will contact you shortly. DON'T MISS THE OPPORTUNITY TO JOIN THIS GREAT TEAM!

Libertadores 3, Ampliación Lomas de San Bernabé, Amp. Lomas de San Bernabé, La Magdalena Contreras, 10350 Ciudad de México, CDMX, Mexico

MXN 800-9,000/month

CALL CENTER FIESTA AMERICANA MEXICO TOREO645340325870101212

CALL CENTER FIESTA AMERICANA MEXICO TOREO

**Job Mission** --------------------- Responsible for receiving, controlling, and directing external customers; suppliers; and collaborators. Answer calls; take messages with the service attitude that distinguishes customer care. Manage control and loan of meeting rooms. Support administrative tasks and follow-up on the Purchasing Director's agenda. Supervise security personnel**Areas of Specialization** ---------------------------- **Technical Skills** -------------------------- **Education** --------------- * Bachelor's degree in Business Administration or Psychology * Graduated **Computer Software** ------------------------- Excel**Languages** ----------- English Spanish**Experience** --------------- Receptionist; Administrative Assistant**Main Job Functions** ------------------------------------ **Physical Position of the Job** ------------------------------- **Physical Requirements of the Position** ----------------------------------

State of Mexico, Mexico

Negotiable Salary

SUPERVISOR FRONT FIESTA AMERICANA MEXICO TOREO645263259212811213

SUPERVISOR FRONT FIESTA AMERICANA MEXICO TOREO

**Job Mission** --------------------- Welcome guests and customers; attend to them during their stay by following up on their requests, always with an excellent attitude of service and empathy; so that they feel at home and continue choosing us. **Areas of Specialization** ---------------------------- * Hospitality and Hotel Management * Tourism Innovation * Tourism Administration * Hotel Administration * Hotel Service and Quality **Technical Skills** -------------------------- * Basic Excel * Innsist (preferred) * Problem resolution * Switchboard handling (basic) * Use of payment terminals **Education** --------------- * Secondary degree in Administration or Tourism * Graduate status (Pasante) **Computer Software** ------------------------- Excel Outlook Word **Languages** ----------- English **Experience** --------------- * Positions Time * Call Center 1 year * Front Desk 6 months * Customer Service 1 year **Main Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial or Support)** **INDICATORS** **These are the ways in which goal achievement will be measured.** Attend to the guest throughout their stay, following up on any request. Total LINC Perform check in and check out, meeting all standards and phrasing. Total PROMETEO Promote all services offered at the hotel and inform about established schedules. Total LINC Handle messaging services, correspondence, and wake-up calls. Total LINC Assist guests with information regarding local attractions or points of interest. Total LINC Ensure requests are resolved during the shift or otherwise, inform the next shift of the status for completion. Total BITÁCORA /LINC Prepare for guest arrivals by anticipating their requirements and preferences. Total PROMETEO Generate support documentation for all transactions carried out during the day. Total NIGHT AUDIT Efficiently perform cash reconciliation and manage payment terminals. Total NIGHT AUDIT AND CASH COUNTS **Physical Position of the Job** ------------------------------- **Physical Requirements of the Position** ----------------------------------

State of Mexico, Mexico

Negotiable Salary

Call Center. Experience in roadside assistance or emergencies645253370278411214

Call Center. Experience in roadside assistance or emergencies

**JOIN ALTO MÉXICO!** ALTO México is a company with over 20 years of experience in the market, international presence, and a leader in asset protection. We help companies reduce losses caused by crimes such as internal and external theft, fraud, and breach of trust. **We are looking for:** **Telephone Emergency Operator 21x36 Day (8 am to 8 pm) or Night (8 pm to 8 am)** We invite you to become part of our team, committed to excellence and safety. **WE OFFER:** * Monthly base salary of **$9,328.00 gross** with timely payment and indefinite contract directly with the company. * Statutory and additional benefits including Christmas bonus, 12 vacation days per year, vacation premium, social security (IMSS), and profit sharing. * **Life insurance** * Additional benefits such as **discounts and promotions** at stores and services. * **12x36 day and night shift schedule** * A professional and dynamic work environment with growth opportunities in a leading company within its sector. * Location just 5 minutes from Metro Refinería, Azcapotzalco. **SCHEDULE:** * **12x36 Day and Night Shift**: Work 12 hours from 8 am to 8 pm or 8 pm to 8 am, followed by 36 hours off **REQUIREMENTS:** * **Education**: Completed high school * Minimum 6 months of experience in emergency and incident response **MAIN RESPONSIBILITIES:** * Responding to emergency calls. * Preparing and sending notifications. * Managing store calls. * Coordinating confirmed incidents via phone. * Monitoring sequential activations. If you're seeking professional development and want to join a high-performance team, apply now! We would love to meet you. Job type: Full-time, Indefinite duration Salary: $9,328.00 per month Benefits: * Maternity leave exceeding legal requirements * Paternity leave exceeding legal requirements * Option for indefinite contract * Life insurance Application question(s): * Do you have experience in emergency or incident response? * What is your highest level of education completed? * Do you have availability to work? Work location: On-site job

6C5F+RG San Mateo Mexicaltzingo, State of Mexico, Mexico

MXN 9,328/month

Call Center645253235111701215

**Objectives:** * Control and organization of surveys from the Sales and Service departments, using the specified formats for this purpose (call logs, graphs, appointments, and complaints). * Make follow-up calls to customers after analyzing the O.R, graph call results, capture information for analysis and weekly decision-making. * Prepare daily and monthly reports extracting statistical analysis of service customer calls, sales customer calls, and program 02, forwarding them to RAD and the CRM responsible person. (within five business days after month-end closing for service and partial sales). * Control complaint forms in coordination with the CRM responsible person. * Comply and ensure compliance with all instructions from the Quality Management System, as well as Safety, Hygiene, and Ecology measures. * Keep work area clean and organized at all times. * Participate in internal and external training when scheduled and instructed. **Requirements:** 20 to 32 years old **Education:** Executive Secretary Administrative Technician Bachelor's degree in Administration **Personal Appearance:** Impeccable presentation, service attitude, neatness, and cleanliness. **Required Skills:** Typing Computer literacy Customer service Job type: Full-time Work location: On-site employment

De La Calabaza 51, San Jose Guadalupe Otzacatipan, 50230 San Nicolás Tolentino, Méx., Mexico

Negotiable Salary

Salesforce Service Cloud Specialist645247365774101216

Salesforce Service Cloud Specialist

Job Title: Salesforce Service Cloud Specialist Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is seeking an experienced Salesforce Service Cloud Admin/Specialist with a strong background in managing large\-scale Salesforce environments and implementing innovative solutions to enhance operational efficiency.**Salesforce Service Cloud Admin** 4–6 years hands\-on administering Salesforce Service Cloud with **1 million records and hundreds of active users**, including permission set \& role hierarchy design, release management, and org health monitoring. ***Must Have:*** A deep understanding of the Salesforce CRM platform, including its architecture, limits, and data security models. Developers should be proficient in using declarative tools as well as custom code when necessary. **Omni Channel:** Can configure Omni\-Channel routing, assignment rules, macros. Experience with reports, dashboards, and automations. Reporting, automations, and case responsive optimization across channels **Data Management and SOQL**: Since Salesforce is data\-centric, developers need to be proficient in SOQL **(Salesforce Object Query Language)** to query the database efficiently. A strong understanding of data modeling, including objects, fields, and relationships, is vital for designing scalable solutions. Developers should also be familiar with data migration and management best practices. LWCs experience should match. Expert use of flows, formula fields, validation rules, and assignment rules to meet complex requirements without over engineering. Experience configuring and managing a Service Cloud Voice call center in Salesforce such as Amazon Connect, Natterbox, Vonage, Ring Central. **Documentation:** Creates concise technical documentation, change sets, architecture and data flows as well as release notes, and in\-app guidance. Hands on experience configuring and deploying experience cloud sites ***Nice To Have*** Hands on experience configuring and deploying experience cloud sites AI: * Hands\-On experience building and deploying an Agentforce agent * Hands\-On experience building and deploying AI Voice **Einstein AI Tool**s: Production\-grade experience with Salesforce products including: Service Analytics, Service Intelligence, enhanced chat bots, case classifications. **DevOps and Agile Methodologies**: Familiarity with DevOps practices like continuous integration and continuous delivery (CI/CD) and Agile methodologies is becoming increasingly important for efficient development and faster releases. **Experience with deployment tools such as Salesforce Devops Center, Copado, Gearset** **Certifications:** * Advance Administrator * Salesforce Certified Agentforce Specialist * Application Architect * Experience Cloud * Salesforce Certified Service Cloud Consultant * Administrator * Platform Developer 1 * Platform App Builder \#LI\-Remote Location: MEX Work\-at\-Home Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

State of Mexico, Mexico

Negotiable Salary

Telephone Support Agent645232816299531217

Telephone Support Agent

Experience SONDA Transform your career here! Why join SONDA? The answer is simple: because, just like you, we love what we do, we are passionate about innovation, and we believe that through knowledge and technology we will not only transform our customers' businesses but also the future. At SONDA, you'll experience a work environment with diverse opportunities for personal and professional growth—an excellent place to learn and contribute to improving people's quality of life through technology. We're looking for a **Computer Equipment Support Technician** who wants to learn and transform their career. You'll have the opportunity to: * Provide first-level customer support * Onsite support at the client's corporate office Ideal if you have knowledge and experience in: * Technical support * Corrective and preventive maintenance of computers and printers. What can you expect from us? * Work flexibility, promoting balance between your personal and professional life. * Professional development and continuous enhancement of your skills, always aligned with your interests. * A collaborative, diverse, and innovative environment that encourages teamwork. * Onsite work at Ignacio Longares 108, 50200 San Francisco Totoltepec, Méx., in front of EXPORTEC park, Monday to Saturday, 8 hours per day. * Salary: 8,365 gross What do we offer? SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. We are a team, and we want to support you in balancing your personal and professional life, which is why we offer the SONDA Wellness program, promoting various initiatives focused on your physical, mental, and social well-being. And much more! \+ Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that encourages professional growth with equal opportunities. Because we know that a diverse environment is fundamental to driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

MXN 8,365/month

ATC Call center645232648057611218

ATC Call center

**MEGADIRECT IS LOOKING FOR YOUR TALENT AS AN ATC/SALES EXECUTIVE FOR THE CREDIT BUREAU CAMPAIGN.** **APPLY NOW** **We offer:** * Base salary * Bonuses for meeting targets * Overtime pay (not mandatory) * Income from 12,000 to 15,000 * Sales (placements) 20% and ATC 80%. * Flexible scheduling to rest on Saturdays **Requirements** * Minimum 6 months of call center experience (ATC / Sales) * Completed or incomplete high school * Financial knowledge, credit card or department store experience * Good communication skills * Ability to work towards goals **Work location: Rómulo O'Farrill 427, Olivar de los Padres, Álvaro Obregón, 01780 Mexico City, CDMX**

Libertadores 3, Ampliación Lomas de San Bernabé, Amp. Lomas de San Bernabé, La Magdalena Contreras, 10350 Ciudad de México, CDMX, Mexico

MXN 12,000-15,000/year

Sales Advisor643959475700511219

We are an extreme amusement park, we are XTREME PARK, we're hiring! SALES EXECUTIVE - PARTIES Are you passionate about sales and do you love organizing events? This is your chance to shine at the most exciting entertainment park! Responsibilities: * Promote and sell birthday parties, school visits, and corporate events. * Organize and participate in events within the park to boost sales. * Provide complete follow-up throughout the sales process: pre-sale, sale, and post-sale. * Achieve sales targets (by amount and number of events). * Actively participate in a face-to-face sales environment. Requirements: * Minimum 6 months of experience in intangible sales, face-to-face or call center (credit cards, services, etc.) * Strong communication skills, ability to handle objections, and knowledge of sales closing techniques. * Availability to work Monday through Sunday, from 12:00 pm to 8:00 pm or 1:00 pm to 9:00 pm, with a weekday day off. We Offer: * Base salary: $9,000 gross monthly * (100% IMSS registration) * Commission structure with NO LIMIT on individual sales. * Bonus of $1,500 pesos for meeting goals. * Statutory benefits from day one. * A fun, dynamic work environment with great growth opportunities. Work Location: Plaza CENTTRAL INTERLOMAS (Blvd. Palmas Hills 1, Villa de las Palmas, 52787 Naucalpan de Juárez, Méx.) For more information, contact us at 5649689932 with Lic. José Torres or attach your CV through this channel. Job Type: Full-time Salary: Up to $9,500.00 per month Benefits: * Free uniforms Experience: * Sales: 1 year (Desirable) Workplace: On-site

Av. Lomas Anáhuac 55, Bosque de las Palmas, 52787 Naucalpan de Juárez, Méx., Mexico

MXN 9,000/month

Call Center Executive643325571592981220

Call Center Executive

Reina Madre Toluca is looking for: **Call Center Executive** Responsibilities * Provide telephone support to patients or potential patients in order to schedule appointments and/or provide advice regarding the services and procedures offered at the clinic. * Create and keep updated the profile of new or returning patients to schedule their appointments. * Receive and route patient complaints to specialized Contact Center staff for proper handling. * Act as an intermediary between patients and branches to resolve or clarify patient inquiries. * Schedule: Mixed shifts from 12:00 PM to 8:00 PM, Monday through Sunday, with a rotating weekly day off WE OFFER: * Base salary * Statutory benefits from day one * Grocery vouchers * Productivity bonus * Discounts for employees and family members

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

Negotiable Salary

Telephone Executive643749793437461221

Telephone Executive

Memories Travel\-Qualitas. We are seeking: Telephone Executive (administrative assistant) **FUNCTIONS:** * Customer service * Post\-sale telephone support * Collections * Quotations * Issuance of policies * Policy modifications **REQUIREMENTS:** * Academic background: Completed bachelor's degree in Administration, Communication, Administrative Information, or related field (desirable) * Experience in telephone customer service * Service orientation * Good personal presentation * Proactive * Knowledge of insurance (preferred) * Intermediate level in Excel (preferred) **WE OFFER:** * 8,300 Mexican pesos gross monthly salary * Statutory benefits * Subsidized cafeteria service * Option for an indefinite contract Job type: Full\-time Salary: $8,300\.00 per month Benefits: * Option for indefinite contract * Discounted cafeteria service Workplace: On\-site position

Av. Camino Viejo A Metepec 682, Residencial la Providencia, 52177 San Francisco Coaxusco, Méx., Mexico

MXN 8,300/month

RADIO OPERATORS COORDINATOR643749792803851222

RADIO OPERATORS COORDINATOR

We are an **external service provider for Megacable installations**, experiencing constant growth. Our commitment is to provide fast, reliable, and high-quality service. We are seeking a **Radio Operators Coordinator** who wants to join a dynamic team and contribute leadership, operational control, and knowledge of the telecommunications sector. **Position Objective** Supervise and manage the radio operator team responsible for **confirming and assigning internet and telephone services** to field technicians, ensuring **efficiency, accuracy, and achievement of operational indicators**. **Responsibilities** * Coordinate daily activities of the radio operator team. * Validate actual customer confirmations before assigning services. * Manage assignment and tracking of work orders (installations, reconnections, changes, cancellations). * Monitor key performance indicators: effective confirmations, cancellations, response times. * Identify and correct **poor operational practices** (false confirmations, duplicate orders, incorrect closures). * Generate productivity and performance reports. * Train staff on customer service protocols and Megacable procedures. * Ensure smooth communication between operators, technicians, and overall coordination. **Requirements** * **Completed high school diploma or partial technical degree / bachelor's degree** (Administration, Telecommunications, or related field). * **Minimum of 2 years of mandatory experience** in coordinating radio operator teams or operational call centers. * Knowledge of **telecommunications service installation and maintenance processes (Megacable, Izzi, Totalplay, Telmex, etc.)**. * Proficiency with **management systems**. * Intermediate Excel skills (reporting, tracking, data management). * Availability to **work under pressure and goal-oriented environments**. **Skills and Competencies** * Operational leadership and team management. * Clear communication, firm yet empathetic attitude. * Analysis and monitoring of performance indicators. * Organization, discipline, and results focus. * Ability to resolve incidents and make quick decisions. **We Offer** * Base salary: **$10,000 – $12,000 MXN gross per month** (depending on experience). * **Bonuses for achieving operational targets.** * Professional growth within the operations department. * Continuous training. * Excellent working environment. Employment type: Full-time, Indefinite duration Salary: From $12,000.00 per month Benefits: * Option for indefinite contract * Discounted cafeteria service Experience: * RADIO OPERATOR IN TELECOMMUNICATIONS: 2 years (Required) * RADIO OPERATIONS COORDINATOR: 2 years (Required) Work Location: On-site

Blvr. José María Pino Suárez 103, 5 de Mayo, 50090 Toluca de Lerdo, Méx., Mexico

MXN 12,000/year

Evening Shift Collection Executive643749791860491223

Evening Shift Collection Executive

**Description:** ---------------- Join our team as a Collections Manager! We are looking for an organized and communicative person responsible for: * **Client communication management:** Make calls, follow up on agreements, provide customer service, maintain clear and professional communication (including the use of dialing systems, tickets, and WhatsApp). * **Payment negotiation and solutions:** Negotiate flexible payment agreements, offer alternative solutions (restructurings, waivers), handle objections and resistance to achieve payment commitments with customers and co-debtors. * **Management of portfolios with different segments:** Handle portfolios with different delinquency levels. * Registration and documentation: Record and document all interactions in the **CRM and software.** * **KPI compliance:** Meet key performance indicators (KPIs), such as number of calls, number of agreements, recovery amount, quality, among others. * Legal and ethical compliance: Know and comply with debt collection laws and regulations in Mexico, ensuring ethical and respectful practices. We hope you will become part of our team and together achieve great results! **Requirements:** --------------- **Education:** Completed high school. **Work experience:** * No experience or desirable experience in collections and call center. (Portfolios: current, overdue, and charged-off) * Interest in learning about collection processes and customer service. **Skills:** * Basic computer skills * Basic Microsoft Office suite (Word, Excel, PowerPoint, Outlook) **Work location:** Corporativo Laudex. (Bosque de las Lomas, Cuajimalpa CDMX) **Working hours:** Monday to Friday from 2:00 PM to 8:00 PM and Saturdays from 9:00 AM to 2:00 PM.

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Morning Shift Collection Executive643637488090901224

Morning Shift Collection Executive

**Description:** ---------------- Join our team as a Collections Manager! We are looking for an organized and communicative person responsible for: * **Client communication management:** Making calls, following up on agreements, and providing exceptional customer service. * **Payment negotiation and solutions:** Negotiating flexible payment agreements and offering alternative solutions to our customers. * **Portfolio management:** Handling portfolios with different delinquency levels, ensuring effective situation management. * **Record keeping and documentation:** Maintaining accurate records and documentation in our CRM and software. * **KPI compliance:** Exceeding established key performance indicators. * **Legal and ethical compliance:** Understanding and applying debt collection laws and regulations in Mexico. We hope you will join our team and together achieve great results! **Requirements:** --------------- **Work experience:** * No experience or desirable experience in collections and call center. (Portfolios: current, overdue, and penalty) * Interest in learning about collection processes and customer service. **Knowledge:** * Basic computer skills * Basic Microsoft Office suite (Word, Excel, PowerPoint, Outlook) **Work location: Corporativo Laudex. (Bosque de las Lomas, Cuajimalpa CDMX)** **Working hours:** Monday to Friday from 08:00am to 02:00pm and Saturdays from 09:00am to 02:00pm

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Negotiable Salary

TELEPHONE EXECUTIVE643629096660501225

TELEPHONE EXECUTIVE

Do you enjoy communicating, persuading, and achieving results? This is your opportunity to join a solid company with an excellent work environment! We are looking for **Telephone Executives** with a positive attitude, results-oriented mindset, and enthusiasm for teamwork. Your main responsibility will be to **contact customers by phone** to provide information, manage payments, offer solutions, and ensure professional and empathetic service. **We offer:** * Competitive base salary * **Unlimited bonuses and commissions** * 100% paid training * Opportunities for growth and professional development * Excellent work environment and team collaboration * Fixed schedules (no shift rotation) * Comfortable and modern facilities **Requirements:** * Legal adult age * Minimum experience of 3 to 6 months in **call center, collections, or sales** (preferred) * Good communication skills and customer service attitude * Basic computer skills * Willingness to learn and grow **Apply now!** Become part of a team that **recognizes your effort and rewards your results**. Your professional growth starts here! Job type: Full-time Salary: $6,123.56 - $12,518.93 per month Work location: On-site

Benito Juarez 53, 52220 San Andrés Ocotlán, Méx., Mexico

MXN 6,123-12,518/year

Claims Center - Call Center 12x36 - CDMX643528304926741226

Claims Center - Call Center 12x36 - CDMX

**JOIN ALTO MÉXICO!** ALTO México is a company with over 20 years of experience in the market, international presence, and a leader in asset protection. We help companies reduce losses caused by crimes such as internal and external theft, fraud, and breach of trust. **We are seeking Nighttime Emergency Telephone Operator 21x36 (8 pm to 8 am)** We invite you to become part of our dedicated team focused on excellence and security. **WE OFFER:** * Monthly base salary of **$9,328.00 gross**, timely payment, and indefinite direct contract with the company. * Statutory and above-standard benefits including Christmas bonus, 12 vacation days per year, vacation premium, social security (IMSS), and profit sharing. * **Life insurance policy** for employees, ensuring their well-being and security. * Additional benefits such as **discounts and promotions** at stores and services. * **Work equipment and tools** for efficient performance. * **12x36 Night Shift schedule**, providing greater flexibility and a good balance between personal and professional life. * A professional and dynamic work environment with growth opportunities within a leading company in its sector. * Location just 5 minutes from Metro Refinería, Azcapotzalco. **SCHEDULE:** * **12x36 Night Shift**: Work 12 hours from 8 pm to 8 am, then have 36 hours off, offering an ideal balance between work and personal life. **REQUIREMENTS:** * **Education**: Completed high school * Minimum 1 year of experience in emergency and claims handling **MAIN RESPONSIBILITIES:** * Responding to emergency calls. * Preparing and sending notifications. * Managing store calls. * Coordinating confirmed incident reports via phone. * Monitoring sequential activations. If you're looking for professional development and want to join a high-performance team, apply now! We would love to meet you. Job type: Full-time, Indefinite duration Salary: $9,328.00 per month Benefits: * Maternity leave exceeding legal requirements * Paternity leave exceeding legal requirements * Option for indefinite contract * Life insurance Application question(s): * Do you have experience in emergencies or claims? Education: * Incomplete or ongoing high school (Desirable) Experience: * Customer service: 1 year (Desirable) Work location: On-site job

6C5F+RG San Mateo Mexicaltzingo, State of Mexico, Mexico

MXN 9,328/month

Bilingual Telemarketing Executives643521051566111227

Bilingual Telemarketing Executives

Would you like to join the leading auto insurance company? We're looking for Talent! BILINGUAL CALL CENTER SALES EXECUTIVE / CUAJIMALPA Quálitas insures cars, we care for people RESPONSIBILITIES: Provide attention, follow-up, and response to requests received through different service channels of the department, from each prospect, customer (external/internal), and supervisors, both in English and Spanish, complying with legal and operational regulations defined in the process of selling auto insurance policies, ensuring established call center goals are met and achieving total customer satisfaction. MAIN RESPONSIBILITIES: Attend to incoming requests in English and Spanish through any contact channel of the department, providing prompt and timely responses while properly following up according to the legal and operational guidelines that make up the auto insurance sales process. Make outbound calls using the appropriate script and commercial terms for the Campaign or Special Business, contacting clients from assigned databases, emails, or leads, either in Spanish or English, to offer the company's services. Timely and properly manage follow-ups on calls rescheduled by customers (appointments), generating sales to meet objectives and targets set by management and/or metropolitan direction, which may involve calls in English or Spanish. Enter complete and accurate data into the policy issuance process within SISE and/or Salesforce, in order to maintain correct client information for identification and subsequent procedures such as collections and renewals. Requirements: Fluent English language skills (mandatory, evaluation will be conducted) Completed high school education 1 year of experience in telephone sales Strong communication skills Negotiation skills We Offer: Base salary of $14,000 monthly gross + sales commissions Statutory and additional benefits (30 days of Christmas bonus, VD, GMMI, PTU, gym partnerships, educational scholarships, internal university, among others) 100% payroll Direct hiring with the company Psychological support for employees Career development plan Work schedule: Monday to Friday from 8:30 AM to 6:30 PM and Saturday from 9:00 AM to 2:00 PM Work location: Cuajimalpa (near Puente del Yaqui) Job type: Full-time Salary: $14,500.00 - $23,000.00 per month Benefits: * Salary increases * Savings fund * Gym discount * Option for indefinite contract * Major medical expense insurance * Life insurance * Company phone Application Questions: * Do you have experience in call center sales? * Do you have a completed high school diploma? Workplace: On-site position

Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

MXN 14,500-23,000/year

call center643402507479071228

call center: Rotating shifts Statutory benefits Opportunity for career growth Job type: Full time Salary: $8,384.55 - $9,857.10 per month Benefits: * Salary increases * Transportation assistance or service * Medical expense insurance * Free uniforms Workplace: On-site job

Av. Jesús del Monte 84, Jesus del Monte, 52764 Jesús del Monte, Méx., Mexico

MXN 8,384-9,857/month

Call Center Supervisor643122208152351229

Call Center Supervisor

At VENTO we are looking for a **CALL CENTER SUPERVISOR** **LOCATION:** * LA ESTACION, LERMA, STATE OF MEXICO. **REQUIREMENTS:** * Education: Technical degree or Bachelor's in Administration, Business Relations, or related field * Age: 25 years and older. * Work experience: 2 years * Intermediate\-Advanced Excel (test administered). * Experience with CRM / ERP systems related to after-sales service **RESPONSIBILITIES:** * Ensure proper management of tickets within operations, guaranteeing customer attention and satisfaction. * Manage task assignments and equitable distribution of tickets. * Monitor productivity and effectiveness in process compliance. * Provide support for any questions advisors may have during operations. **WE OFFER:** * Direct hiring. * IMSS coverage from the first day. * 25% vacation bonus. * 15 days year-end bonus. * Vacations. * 5% savings fund. * Uniforms. * Growth opportunities. **COMPENSATION:** * Salary offer: $15,000 gross monthly, paid biweekly. **SCHEDULE:** * Monday to Friday from 09:00 to 19:00 and two Saturdays per month from 09:00 to 15:00 Job type: Indefinite term Salary: $15,000\.00 per month Benefits: * Employee discounts * Option for indefinite contract * Cafeteria service Work location: On-site position

Av. Reolín Barejon 21, La Estacion, 52006 Lerma de Villada, Méx., Mexico

MXN 15,000/year

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