Client Advisor

Description

Job Summary: Bvlgari is seeking a Client Advisor for its boutique in Moliere, Polanco, responsible for acting as the brand ambassador and delivering an experience \ Key Highlights: 1. Being part of an authentic and passionate work environment at Bvlgari. 2. Working for a CONTEMPORARY globally renowned brand. 3. Joining a team of BRILLIANT, PASSIONATE, and INNOVATIVE people. Position **Client Advisor – Moliere, Polanco** **Bvlgari** is seeking a **Client Advisor** for our boutique in **Moliere, Polanco**. The **Client Advisor** is responsible for acting as the Brand Ambassador and delivering an exciting, **MAGNIFICENT**, and memorable experience for our clients. This position will operate under the direct supervision of the **Store Manager** and collaborate with other members of the **sales team** to drive sales and deliver exceptional client service. Becoming a **BOLD** member of the **Bvlgari** team means being part of an authentic and passionate work environment while working for a CONTEMPORARY globally renowned brand. Among our most pressing challenges is recruiting **BRILLIANT, PASSIONATE, and INNOVATIVE** individuals to join our team. As a global player, **Bvlgari** is committed to all matters affecting diversity and recruits and hires employees from around the world, ensuring that everyone has the opportunity to succeed. We believe employees from diverse cultural, linguistic, and national backgrounds provide us with **EXQUISITE** insight to understand complex international markets. Beyond diversity, we actively promote Corporate Social Responsibility, as we insist on maintaining a safe and open environment where **UNIQUE** individuals can express their own ideas and passions. Job responsibilities **Essential Responsibilities:** * Contribute to achieving store and service KPIs through proactive and consistent commitment to meeting both monthly and annual sales targets. * Manage the sales process according to delivery standards (from Welcome to Packaging), ensuring correct application of sales techniques to deliver a **UNIQUE** shopping experience. * Convey the warm Italian hospitality mindset at every step of client interaction. * Listen empathetically to understand and adapt to client needs, providing personalized advice. * Establish and develop relationships with existing clients and engage new clients with Bvlgari. * Perform all individual CRM activities as instructed by the Store Manager, including CRM AFSS. * Communicate opportunities to management for developing community relationships and explore potential events to increase brand awareness and client loyalty among both new and existing clients. * *This job description does not include all responsibilities and duties and may be modified at management’s discretion at any time.* Profile **Key Competencies:** * Minimum of **3 years** of work experience in a luxury retail environment or working with luxury products. * Proactive sales and negotiation skills. * Attention to detail, strong organizational skills, ability to prioritize tasks, and personal accountability. * Strong sense of initiative. * Must be available to work retail hours: weekdays, weekends, evenings, and holidays. * Ability to lift a certain amount of weight, up to 11 kilograms (25 pounds). * Proficiency in Microsoft Office applications: Excel, Word, PowerPoint; and ability to gain familiarity with store operational applications (Beanstore, Sales Force, SAP). * English is **desirable**. Additional languages are an advantage. JOB NUMBER### **BULG10187** COUNTRY / REGION### **Mexico** CITY### **Mexico City** CONTRACT TYPE### **Permanent**