**Function: attend to and resolve inquiries, claims, or requests related to telecommunications services, while identifying opportunities to offer additional products or services that enhance the customer experience and increase sales value.** 1\. Customer Service * Answer incoming or outgoing calls from customers with questions, issues, or needing assistance regarding: * Mobile or landline phone plans. * Billing and payments. * Device configuration. * Number portability, SIM card changes, or technical issues. * Provide quick, clear, and effective solutions, always maintaining a friendly and professional attitude. * Record each transaction in the system. Please note this is an Office-based Operational role, NOT field work/outdoor sales. **START WORKING IMMEDIATELY — WE PROVIDE SAME-DAY RESPONSE!!** **What do we offer?** · Fixed salary of $8,500 per month · **LEGAL BENEFITS** (Social Security, Infonavit, Vacation, Vacation Bonus, Christmas Bonus). · **PAID TRAINING from day one.** (No experience required — we train you!!) · Direct hiring by the company. · Discounts at various establishments as part of the company. · Short-term career growth. · Excellent work environment. \-Work schedule: Monday to Sunday, 8-hour rotating shifts. This means your schedule may vary daily, always respecting the 8-hour workday. For example, one day you might work from 7:00 a.m. to 3:00 p.m., another day from 2:00 p.m. to 10:00 p.m., etc. Shifts are assigned according to operational needs and may change weekly. You could be our next Telephone Advisor CUSTOMER SERVICE, if you meet the following requirements: · High school dropout or higher (verifiable document). · No prior experience required. · Must be of legal age. · Must have a SOCIAL SECURITY NUMBER. · Good communication skills. · Basic computer proficiency required. · Social and communication skills. · Willingness to learn. WORK LOCATION: OJO DE AGUA, TECAMAC, 10 minutes from the OJO DE AGUA Mexibus Station. !!Immediate hiring!! If you are interested in the position and wish to schedule an interview, APPLY DIRECTLY by sending your resume or job application via WhatsApp to 5 (five ) \-\-\-6 ( six ) \-\-\-1 ( one )\-\-\- 6 (six)\-\-\-\-4 (four)\-\-\-\-\-8 (eight)\-\-\-\-\-2 (two)\-\-\-\-\-0 (zero)\-\-\-\-\-2 (two)\-\-\-\-\-1 (one) \-\-\-\-\-5\-\-\-\-\-\-\-\-6\-\-\-\-\-\-\- 1\-\-\-\-\-\-\-\-6\-\-\-\-\-\-\-\-\-4\-\-\-\-\-\-\-8 \-\-\-\-\-\-\-\-2\-\-\-\-\-\-\-\-0 \-\-\-\-\-\-\-\-2\-\-\-\-\-\-1\-\-\-\-\-\-\-\-\-\-\- Ask for Lic. Carlos Fiore !!THIS IS YOUR OPPORTUNITY!! "Our organization guarantees equal opportunity treatment and non-discrimination in the talent recruitment process." Job type: Full-time Salary: $8,500\.00 per month Benefits: * Salary increases * Flexible schedules Work location: On-site employment