**Function: attend to and resolve inquiries, claims, or procedures related to telecommunications services, while identifying opportunities to offer additional products or services that enhance the customer experience and increase sales value.** 1\. Customer Service * Attend incoming or outgoing calls from customers who have questions, issues, or need to carry out procedures regarding: * Mobile or landline phone plans. * Billing and payments. * Device configuration. * Number portability, SIM card changes, or technical issues. * Provide quick, clear, and effective solutions, always maintaining a friendly and professional attitude. * Record each procedure in the system. Please note this is an Office-based Operational role, NOT Field work/canvasing **START WORKING IMMEDIATELY, WE PROVIDE A RESPONSE THE SAME DAY!!** **What do we offer?** * $8,500 monthly FIXED SALARY * **STATUTORY BENEFITS** (Social Security, Infonavit, Vacations, Vacation Bonus, Christmas Bonus). * **PAID TRAINING from the 1st day.** (No experience required—we train you!!) * Direct hiring by the company. * Discounts at various establishments upon joining the company * Short-term career growth * Excellent work environment * Work schedule Monday to Sunday, 8 rotating hours This means you may have different schedules, always respecting the 8-hour workday. For example, one day you might work from 7:00 a.m. to 3:00 p.m., another day from 2:00 p.m. to 10:00 p.m., etc. Shifts are assigned according to operations and may vary weekly You could be our next TELEPHONE CUSTOMER SERVICE ADVISOR if you meet the following requirements: * High school dropout or higher (verifiable document). * No experience required. * Must be of legal age * Have a SOCIAL SECURITY NUMBER * Good verbal communication skills. * Basic PC usage required * Social and communication skills. * Willingness to learn. WORK LOCATION: OJO DE AGUA, TECAMAC, 10 minutes from the OJO DE AGUA Mexibus Station !!IMMEDIATE HIRING!! If you are interested in the position and wish to schedule an interview, APPLY DIRECTLY by sending your resume or job application to WhatsApp 5 (five) \-6 (six) \-1 (one)\- 6 (six)\-4 (four)\-8 (eight)\-2 (two)\-0 (zero)\-2 (two)\-1 (one) \-5\-6\- 1\-6\-4\-8 \-2\-0 \-2\-1\- Ask for Lic. Carlos Fiore !!THIS IS YOUR OPPORTUNITY!! "Our organization guarantees equal opportunity treatment and non-discrimination in the talent recruitment process"