Apple Technical Support / MacStore Villalta - Certification and uncapped commissions

Description

Job Summary: Join a leading team to professionalize your technical career as an Apple Support Technician, delivering service diagnosis and repair. Key Highlights: 1. Obtain Apple's Official Certification paid for by the company 2. Provide Apple user support including service diagnosis and repair 3. Build your personal assets through a savings account and exclusive discounts Apple Support Technician | MacStore Villalta Join the leading team and earn Apple's Official Certification! Compensation Structure Base Monthly Salary: $9,900 MXN ($11,000 upon certification) Food Vouchers: $350 MXN per month. PYA Bonus (10% of salary after 3 months) Commissions (upon certification) Benefits from Day One Direct employment with 100% IMSS contributions. Thirteenth-month bonus (Aguinaldo): 17 days (increases with seniority). Profit Sharing (PTU): Up to 3 months' salary. Life insurance with funeral expense assistance. Vacation: 12 days starting from the first year. Additional Benefits Upon Full Employment Apple Certified Macintosh Technician (ACMT) certification fully covered by the company. Salary increase and uncapped commissions for services and add-ons (upon certification). Punctuality Bonus: 10% additional on base salary. Savings account to build your personal assets. Exclusive discounts and partnerships with prestigious brands. Required Profile Completed high school or technical degree (mandatory). Minimum verifiable experience in computer and telecommunications maintenance. Customer focus: Passion for service and problem resolution. Schedule availability: Rotating shifts from 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM, Monday through Sunday, with one weekday off. Core Responsibilities Provide Apple user support. Service diagnosis, repair, and follow-up. Promote additional services (AppleCare, maintenance plans). Meet quality metrics and response time requirements. Interested in professionalizing your technical career? Apply through this channel and we will contact you for an interview.-Requirements- Minimum education: Upper secondary education - General High School years of experience Knowledge: Maintenance Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, approval, authorization, certification, validator, approval, authorization, certification, validator