Technical Support Engineer

Description

Job Summary: Tecnosinergia seeks a Support Engineer to join their team, providing technical support, diagnosing and resolving issues, and preparing technical reports. Key Highlights: 1. Medium-term growth 2. Excellent working environment 3. Continuous training Tecnosinergia is a 100% Mexican company, wholesale provider of infrastructure, security, and telecommunications solutions; due to expansion, we are seeking a Technical Support Engineer to join our team. Requirements: * Degree in Mechatronics, Electronics, Telecommunications, or IT (preferred) * Excellent problem-solving and analytical skills * Customer service experience in issue resolution * Ability to work in a team * Strong communication skills Responsibilities: * Provide technical support to our customers * Diagnose and resolve technical issues related to video surveillance, telecommunications, and infrastructure * Prepare and present technical reports We offer: * Base salary (paid biweekly) * Statutory benefits from day one * Working hours: Monday to Thursday, 9 AM to 7 PM; Friday, 9 AM to 6 PM * Medium-term growth * Excellent working environment * Continuous training * Teamwork If you seek a place where your achievements are recognized and you have the opportunity to grow within the technology sector, we want to meet you. Apply through this channel and become part of Tecnosinergia's growth