MacStore. We are a leading company in the distribution of Apple products and services. (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic. The position is Technical Support, and the responsibilities include: * Providing first- and second-level technical support to Apple users. * Personalized customer service. * Tracking of services performed. * Recommending additional services and promotions. * Meeting performance metrics and indicators. **We Offer:** * **Gross monthly salary: $12,690.00 (salary growth and service commissions).** * **Monthly food vouchers: $350.00** * **Punctuality bonus: $900.00** * **"Cost of Living" bonus: $1500.00** Statutory and Enhanced Benefits: * 100% IMSS contributions. * Apple Certified Macintosh Technician certification. * Direct employment contract with the company. * 17-day Christmas bonus, increasing based on seniority. * 12 vacation days. * Vacation premium. * Profit-sharing of up to 3 months. * Life insurance and funeral expense assistance. * Uniforms. * Career advancement opportunities. * Ongoing training. Additional Benefits after 3 Months (Permanent Staff): * Savings fund. * Discounts on prestigious brands. * Christmas bonus. Requirements: * Education: Completed high school diploma. * Passion for technology and brand products. * Customer service orientation. * Willingness to travel. * Interest in sales. * Strong verbal communication skills. * Availability of time. * Work schedule from Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (rotating weekday rest days).