Description
Job Summary:
We are seeking a telemarketing sales professional with experience in customer management, order processing, quotation and invoicing, and post-sales follow-up for a pharmaceutical company.
Key Highlights:
1. Professional development and stable employment
2. Attractive incentive and commission plan
3. Benefits exceeding legal requirements for permanent staff
**PHARMACEUTICAL COMPANY**
**SEEKING**
**TELEMARKETING SALES (VACCINES)**
* Conduct customer calls via chat, telephone, email, and digital platforms.
* Follow up on orders from the current customer portfolio.
* Manage orders, payments, accounts receivable, shipments, etc.
* Identify and prospect new customers.
* Process orders and requests, ensuring proper handling within our online and direct sales platform.
* Facilitate returns and refunds in compliance with our policies while ensuring customer satisfaction.
* Quotation and invoicing: Request re-invoicing and manage returns where applicable.
* Post-sales follow-up to ensure customer satisfaction with products and provide support for new projects.
* Electronic sales on platforms such as Mercado Libre.
* Coordinate shipments with courier services and track deliveries until final delivery.
**WE OFFER:**
* Stable employment and professional development
* Base salary: $14,000 MXN per month
* Attractive incentive and commission plan
* Benefits exceeding legal requirements for permanent staff
* Monthly food vouchers
* Work schedule: Monday to Friday
Salary: $13,000.00 - $14,000.00 per month
Workplace: On-site employment