Job Summary: Provide friendly and efficient service to guests during check-in, stay, and check-out, ensuring a satisfying experience through agile, professional, and needs-oriented service. Key Highlights: 1. Friendly and efficient guest service 2. Agile and professional service 3. Resolution of guest needs Provide friendly and efficient service to guests during check\-in, stay, and check\-out, ensuring a satisfying experience through agile, professional, and needs-oriented service. **Main Responsibilities:** * Greet and welcome guests and visitors. * Process check\-in and check\-out procedures. * Verify reservations, personal information, and payment methods. * Provide information about rooms, hotel services, and local attractions. * Handle phone calls, emails, and guest requests. * Manage payments, billing, and cash reconciliation as applicable. * Coordinate with other departments. * Promptly address guest inquiries, complaints, or issues. * Maintain up-to-date records in the hotel management system. * Adhere to hotel service standards and policies. We Offer: * Weekly salary payment * Benefits exceeding statutory requirements * Grocery vouchers * Online medical assistance * Growth opportunities * Complimentary uniforms * Continuous training * Free parking * Rotating shift schedule Requirements: * Completed high school education * Flexible availability for work hours Salary: $15,600\.00 \- $15,700\.00 per month Benefits: * Free parking * Option for indefinite-term contract * Complimentary uniforms * Grocery vouchers Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
