MacStore Andares Technical Support

Description

Job Summary: We are seeking a technician specializing in computer and telephone equipment repair to provide first- and second-level support to Apple users, delivering personalized assistance and solutions. Key Highlights: 1. Technical training required for your position 2. Professional stability and development 3. Experience that will serve you for life MacStore is the leading Apple product and service distributor in Latin America (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and the experience that will serve you for life. We Are Looking For: A technician specializing in computer and telephone equipment repair for the MACSTORE ANDARES branch. Profile: Completed high school / technical vocational program. Minimum 1 year of experience in computer and telephone repair. Strong interest in customer service and support. Residence near the work location. Responsibilities: Provide first- and second-level support to Apple users. Deliver personalized assistance and solutions. Track completed service requests. Promote and sell additional services. Meet performance metrics and indicators. We Offer: Base monthly salary: $9,900.00 MXN (gross). Apple Certified Macintosh Technician certification. Benefits and perks exceeding statutory requirements. Monthly food voucher. Profit-sharing (approximately 3 months' worth). Salary increase at the fourth month. Life insurance. Savings fund. Punctuality bonus. Commissions ranging from 9% to 20% of the total amount for services performed. Performance indicator achievement bonus. 100% IMSS social security contributions. Direct, indefinite-term employment. Professional stability and development. Rotating schedule Monday through Sunday, with one weekday day off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the profile requirements, apply via this channel and we will contact you shortly. -Requirements- Minimum education: Upper secondary education — General High School Years of experience Knowledge: Maintenance, Customer service Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist