KTM Cuernavaca Service Advisor

Description

Position Summary: KTM Cuernavaca is seeking a Service Advisor to provide after-sales support, ensuring a high-quality experience from vehicle reception through to delivery. Key Highlights: 1. Customer service and advisory on maintenance and repair services. 2. Tracking of repair processes with the technical department. 3. Direct hiring and job stability. **Job Description:** At KTM Cuernavaca, we are looking for a Service Advisor responsible for providing direct customer service in the after-sales department, ensuring a high-quality experience from vehicle reception to delivery. **Main Responsibilities:** * Customer service and advisory on maintenance and repair services. * Reception and creation of service orders. * Tracking of repair processes with the technical department. * Preparation of quotations and explanation of required work. * Data control and system updates. **Requirements:** * High school diploma or completed technical degree. * Customer service experience (automotive industry experience preferred). * Basic knowledge of automotive mechanics. * Communication and service skills. * Proficiency in computer equipment usage. * Flexible availability for working hours. **We Offer:** * Direct employment with the company * Excellent commission structure * Statutory benefits * Job stability * Grocery vouchers * Accidental death insurance policy If you lack prior experience but wish to join our team, please submit your CV—we may have an opportunity for you. Employment Type: Full-time, Indefinite-term Salary: $9,600.00 - $15,000.00 per month Benefits: * Option for indefinite-term contract * Grocery vouchers Work Location: On-site employment