RADIO OPERATOR

Description

Job Summary: Responsible for customer service, receiving user calls, recording data, communicating service assignments to taxi drivers, and managing trips to ensure efficient distribution. Key Responsibilities: 1. Customer service and management of taxi service requests. 2. Communication and assignment of services to taxi drivers. 3. Computer operation and verbal fluency. Job Posting RADIO OPERATOR Location: Iguala de la Independencia, Guerrero Company: SERVICIOS DE RADIO TAXI SERTI Posted on May 12, 2026 Valid until May 20, 2026 Net Monthly Salary $9,583\.00 Apply Folio: 21133588 Description INDIVIDUAL TO PROVIDE CUSTOMER SERVICE, RECEIVE CALLS FROM USERS REQUESTING TAXI SERVICE. RECORD CUSTOMER DATA SUCH AS NAME, ORIGIN ADDRESS, DESTINATION, AND SPECIAL REQUIREMENTS. PROVIDE INFORMATION ON APPROXIMATE FARES, WAIT TIMES, AND AVAILABILITY. COMMUNICATE SERVICE REQUESTS VIA RADIO TO AVAILABLE TAXI DRIVERS. ASSIGN VEHICLES BASED ON PROXIMITY, AVAILABILITY, AND REQUIRED SERVICE TYPE. MAINTAIN CONTINUOUS CONTACT TO VERIFY TRIP STATUS. MAINTAIN A LOG OF COMPLETED SERVICES INCLUDING TIME, ASSIGNED DRIVER, AND SERVED CUSTOMER. DOCUMENT INCIDENTS OR ISSUES ARISING DURING SERVICE. ASSIST IN MANAGING TAXI DRIVER SHIFTS AND SCHEDULES. REPORT EMERGENCIES OR IRREGULARITIES TO SUPERVISORS OR AUTHORITIES. MINIMIZE IDLE TIME THROUGH EFFICIENT SERVICE DISTRIBUTION. Requirements * Required Education Level: High school or vocational training * Experience: 6 months \- 1 year as a RADIO OPERATOR * Knowledge(s) and Tool(s): + RECEIVING TAXI SERVICE REQUEST CALLS, DISPATCHING AND ASSIGNING SERVICES VIA RADIO TRANSMITTER, VERBAL FLUENCY. + COMPUTER OPERATION, LOCATING CITY NEIGHBORHOODS, RESPONSIBILITY. * Language(s): + None * Skill(s) and Competency(ies): + Commitment + Adaptability to change + Commitment + Commitment * Candidate Availability: + No travel required Schedule Some days Full-time 05:00 \- 13:00 Schedule Clarifications: AVAILABILITY TO ROTATE SHIFTS; ONE DAY OFF DURING THE WEEK IS PROVIDED Functions and Activities * RECEIVING TAXI SERVICE REQUEST CALLS, DISPATCHING AND ASSIGNING SERVICES VIA RADIO TRANSMITTER, VERBAL FLUENCY, COMPUTER OPERATION, LOCATING CITY NEIGHBORHOODS, RESPONSIBILITY. The company offers * STATUTORY BENEFITS * Indefinite-term employment contract Recruitment Process * VISIT THE OFFICES OF THE NATIONAL EMPLOYMENT SERVICE IGUALA \- LINKAGE WITH THIS JOB OFFERING * INTERVIEW \- AT THE COMPANY'S ADDRESS * Start date of your recruitment process: May 12, 2026 * Duration of the recruitment process: 1 Week