We are a Mexican group committed to health, innovation, and philanthropy. We focus on creating and developing businesses and platforms that generate economic and social value, addressing current and future needs of the healthcare industry. **Position:** Call Center Telephone Agent **Requirements:** * Minimum one year of experience in call center. * Communication skills and empathy. * Results-oriented and goal achievement focus. * Minimum education: completed high school **Responsibilities:** * Make outbound calls to offer physiotherapy services and promotions. * Handle incoming calls and resolve inquiries from current patients and prospects. * Manage appointments: scheduling, confirmation, cancellation, and rescheduling. * Respond to inquiries through omnichannel platforms (WhatsApp, social media, email). * Meet daily targets for calls made and appointments scheduled (among others). **We Offer:** * Base Salary (biweekly payment) * Statutory benefits Job Type: Full\-time Pay: $8,400\.00 \- $8,500\.00 per month Experience: * call center: 1 year (Required) Work Location: In person