We are seeking a Customer Service Executive to ensure clear and efficient communication with our customers, follow up on requests, and coordinate with internal departments to guarantee proper procedures and timely documentation. **Key Responsibilities** * Respond to and handle customer inquiries received via email. * Record and track requests in a logbook or daily tracking system. * Coordinate with the billing department for issuing CFDIs and addenda. * Relay information to finance and accounting departments. * Maintain consistent communication with customers to ensure complete and timely processing. **Requirements** * High school diploma or technical/administrative degree. * Experience in customer service or administrative roles (preferred). * Basic proficiency in email, Excel, and document organization. * Excellent communication skills and a strong service-oriented attitude. **Core Competencies** * Organization * Attention to detail * Teamwork * Effective communication * Follow-up and problem resolution **We Offer** * **Monthly salary: $8,000.** * Statutory benefits. * Job stability. * **Location: Near Walmart Express Zavaleta** * **Work modality: Onsite** * **Working hours: Monday–Friday, 9:00 AM–6:00 PM; Saturdays (occasional), 10:00 AM–2:00 PM** **Interested in joining our team? Apply now and we’ll contact you shortly.** Job type: Full-time, indefinite-term position Salary: $8,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone Workplace: Onsite employment