Description
Job Summary:
We are seeking a Contact Center professional to provide customer service, supervise logistics, and perform consultative sales for funeral assistance services.
Key Highlights:
1. Contact Center experience and empathetic customer service
2. Logistics management and service coordination
3. Opportunity for consultative sales
**Funeral Assistance Service Company seeking your talent due to growth:**
**Profile:**
Minimum 1 year of Contact Center experience (customer service or sales).
Preferred experience in: Healthcare, insurance, assistance, or funeral service sectors.
**Responsibilities:**
**Customer Service:** Receiving death reports with high empathy and activating coordination protocols with providers and operators.
**Logistics Supervision:** Tracking and documenting in the system the status of ongoing services (transfers, procedures, viewing rooms) until completion.
**Consultative Sales:** Converting informational inquiries into closed sales of funeral assistance plans.
**Work Location: Col. Condesa (Chilpancingo Metro Station).**
**Schedule:** Monday to Sunday (Fixed Day Off).
Afternoon shift (3 PM \- 11 PM)
**We Offer:**
$10,000 net monthly \+ Commissions \+ PL \+ Permanent contract
Employment Type: Full-time
Salary: $10,000\.00 per month
Workplace: On-site employment