**General Objective:** Support the management, review and/or generation of information and/or documents for insured patients or those from companies with agreements, with the aim of expediting administrative and insurance processes. **Job Responsibilities:** * Participate in processes, policies, protocols, and procedures according to work plans. * Maintain custody of equipment assigned to the department. * Interdepartmental communication, aiming to satisfy patients, their families, and/or physicians. * Verify documentation to properly carry out job-related activities. * Keep one’s work area clean. * Mandatory wearing of uniform; if unavailable, business attire must be worn, maintaining personal hygiene and appearance in accordance with hospital standards. **Education:** ACADEMIC LEVEL: Completed bachelor’s degree with proof of graduation (e.g., letter of completion). MAJOR(S): Business Administration or related field. **Experience:** 2 years Customer service in the hospital sector Insurance company management Proficiency in office tools Materials used in patient care Hospital services Management of clinical records Management and control of patients and their families **Schedule:** — **Travel Required:** — **We Offer:** **Hospital:** **MAC Puebla** CONTACT **Email:** reclutamiento.puebla@hospitalesmac.com **Phone:** Apply