Security Agent

Description

GENERAL JOB OBJECTIVE Daily verify the property's security to ensure the well-being of both external and internal hotel guests. DUTIES AND RESPONSIBILITIES 1\. Daily manage various activities of the Hotel Security Department. 2\. Safeguard the hotel's physical facilities as well as any other property assigned by the Security Manager or Supervisor, for the purpose of observing, reporting, and correcting any irregularities. 3\. Assist both external and internal guests in unusual situations, such as fire suppression, administering first aid, controlling disorderly individuals, deterring illicit activities, preventing suicides, accidents, riots, and any other type of emergency. 4\. Protect guests—both external and internal—as well as hotel facilities from premeditated accidents, assaults, or thefts. 5\. Protect the hotel from deterioration and destruction. 6\. Conduct regular patrols throughout the property, prevent unauthorized persons from entering the hotel, and detect hazardous conditions or improper practices. 7\. Investigate thefts or losses; accidents; and other incidents involving external and internal guests, and prepare incident reports for all such events. 8\. Possess comprehensive knowledge of the property and implement security measures during emergencies, protecting the physical safety of guests and associates. 9\. Maintain full control and responsibility for guest and associate requests regarding observations and areas for improvement within the hotel, recorded in a logbook, and follow up with appropriate personnel until full resolution is ensured. 10\. Verify the proper condition of emergency equipment. 11\. Inspect restrooms for external guests (both ladies' and gentlemen's), the entire lobby perimeter, event and banquet halls, outlet areas, common-use areas, etc. 12\. Monitor vehicles in the motor lobby area, ensuring no vehicles are parked improperly or left unattended in the area. 13\. Escort cashiers depositing cash into the designated area and ensure the relevant form is signed, if applicable. 14\. Verify that all associates correctly use their assigned Personal Protective Equipment (PPE). 15\. Conduct audits of administrative offices after executives have departed, ensuring they are properly secured and lights are turned off. 17\. Maintain appropriate posture in the assigned area; the following are strictly prohibited: crossing arms, placing hands in pockets, discussing non-operational topics with other associates, and neglecting one’s assigned area. 18\. Uphold the spirit of cooperation among Azul Talavera Hotel associates. 19\. Provide support in all required tasks during emergency situations. 20\. Conduct audits of fire hydrants and firefighting equipment across all service areas. 21\. Conduct audits of housekeeping linen carts and trolleys. 22\. In case of fire on the premises, the Security Agent must be familiar with specific procedures for such an event. 23\. The Security Agent must be knowledgeable about the hotel’s security policies and fully understand their specific duties as outlined in the Department’s Operations Manual. 24\. The Security Agent must become familiar with key elevator operational functions. 25\. Fully understand all resources available at the hotel, including familiarity with, location of, and operation of the following equipment: a. Sprinkler and smoke detection systems. b. Fire-fighting equipment, emergency exits, and first-aid kits. c. Fire alarm panel controls. d. Evacuation procedures and public address system directions. e. Knowledge of bomb threat response procedures. f. Knowledge of proper heavy lifting techniques. g. Full knowledge of internal and local emergency telephone numbers. 26\. All members of the Security Department must be willing to participate in all training sessions conducted by the department or by Azul Talavera Hotel—whether delivered internally or by external companies—for the benefit of their duties, both on and off the property. 27\. All recommendations or tasks listed herein are illustrative and neither exhaustive nor limiting. 28\. This clarification is made because special situations may arise requiring assignment of additional duties at the time, without altering the employee’s regular work schedule. REQUIREMENTS Experience: \- Preferably experience in the hospitality industry. \- Basic theoretical and practical knowledge of Civil Protection Brigades. \- Availability to rotate 8-hour shifts (including morning, afternoon, and night). \- Discretion. \- A valid driver’s license is a plus. Position Type: Full-time Salary: $9,450.00 per month Benefits: * Cafeteria service Work Location: On-site employment