Job Summary: We are seeking a Service Advisor to provide customer service, resolve maintenance-related inquiries, and ensure customer satisfaction within the automotive sector. Key Highlights: 1. Opportunity for professional development and growth in the automotive sector. 2. Excellent work environment in a prestigious company with strong values. 3. Key role in customer service and vehicle service follow-up. Grupo Aldorf was founded in 1931. The Group has grown steadily, reinforcing its presence in the Mexican automotive market and becoming an authorized distributor of 10 brands: FORD, MAZDA, SUZUKI, VOLKSWAGEN, HYUNDAI, MG MOTORS, JAC, CHIREY, MITSUBISHI, and GEELY. Our brands rank among the top 10 nationally, with AAA locations along major automotive corridors. Grupo Aldorf possesses the capital and prestige required to meet the demands of the automotive market and the brands it represents. Currently, it sells over 20,000 new units annually. The GROUP offers a wide range of benefits to its customers, ensuring high-quality service and excellent attention, always guided by and applying our core values: Honesty, Teamwork, Professional Integrity, Quality, and Responsibility. Mission: To create fully satisfied customers. Vision: To become the most important automotive group in northeastern Mexico. An automotive company seeks the following position for its dealership in **"LINDA VISTA"**: **Position:** Service Advisor **Objective:** To deliver outstanding customer service by addressing maintenance-related inquiries. **Requirements:** **Education:** High school diploma and/or technical degree in Automotive Mechanics **Experience:** 1 year in service and/or customer service **Competencies:** * Results-oriented * Process-driven * Team player * Professional conduct **Qualities:** * Organized * Proactive * Responsible * Disciplined **Main Responsibilities:** * Receiving vehicles for maintenance, diagnosis, and/or repair * Providing and ensuring excellent customer service * Quoting spare parts * Monitoring vehicles in the workshop * Tracking pending spare parts for the workshop * Keeping customers informed about their vehicle’s status * Warranty follow-up * Quoting services * Promoting and being knowledgeable about additional products and services related to vehicle servicing * Continuously updating product knowledge * Meeting and/or exceeding after-sales objectives * Post-service inspection **We Offer:** Base salary Bonuses and an attractive commission scheme Statutory benefits Opportunity for development and growth Excellent work environment If you are passionate about working in the automotive sector and seek a challenge, we want to meet you. Apply through this channel. We look forward to welcoming your skills to our dealership. Employment Type: Full-time, Indefinite-term Salary: Starting from $8,820.00 per month Work Location: On-site employment