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We are over 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers.\n\n\n**What are we looking for?**\n==========================\n\n* **Requirements:**\n\n\n\t+ **\\- Completed bachelor's degree preferably in Economics or Business Administration. Degree title required.**\n\t+ **\\- Valid AMIB Certification Level 1.**\n\t+ **Required knowledge:**\n\t\n\t\n\t\t- **\\- Knowledge of administrative activities.**\n\t\t- **\\- Knowledge of assembling credit files for corporate clients.**\n\t\t- **\\- Customer service and follow\\-up.**\n\t+ **Experience:**\n\t\n\t\n\t\t- **\\- Completed bachelor's degree preferably in Economics or Business Administration. Degree title required.**\n\t\t- **\\- AMIB Level 1 certification desirable (valid).**\n\t\t- **Minimum of 2 years of experience in call centers, customer service, post\\-sales follow\\-up, financial services.**\n\t\t- **\\- Intermediate English level desirable.**\n\t+ **Responsibilities:**\n\t\n\t\n\t\t- **\\- Support, monitor, and review the criteria and guidelines established by the institution and/or regulatory bodies regarding documentation for prequalification, admission, sanctioning, and formalization of corporate credit.**\n\t\t- **Ensure compliance with service levels, institutional norms, and policies that allow excellence in the quality of the credit portfolio, contributing to achieving the strategies and goals set for Corporate and Government Banking.**\n\t\t- **\\- Continuously ensure updates on processes, risks, and controls assigned to each area within the Group being supported (Corporate Banking).**\n\t\t- **\\- Timely address service, contracting, maintenance, post\\-sales, and operational requests from clients and Corporate Account Executives through remote channels.**\n\t\t- **\\- Provide clients with required advisory and operational support via telephone, chat, and/or email.**\n\t\t- **\\- Close investment and foreign exchange transactions seeking the best conditions for both the institution and the client, as well as maximizing revenue generation for the office.**\n\t\t- **\\- Mitigate Credit Risk by ensuring process quality in credit monitoring through obtaining and safeguarding documents in compliance with current Institutional Policies and Regulations.**\n\nIf you require any reasonable accommodation\\* during your selection process, please inform the recruiter at your first contact.\n\n\nAt BBVA, we believe that having a diverse team makes us a better bank. 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Juárez 201, Centro, 98500 Víctor Rosales, Zac., Mexico","infoId":"6433322055974612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Applications Advisor Ground Support","content":"**Know Epiroc:**\n\nEpiroc is a multinational company present in 150 countries; with innovative technology, it develops and provides safe, state-of-the-art equipment such as drilling machinery and construction tools for use in surface and underground mining.\n\nIt also offers world-class after-sales services, as well as solutions for automation, digitalization, and electrification. \n\n\n**Life at Epiroc**\n\nBy joining our team, you will become part of a group of skilled and helpful colleagues who live by our core values: collaboration, commitment, and innovation.\n\nThe work environment in the mining and construction industries presents unique and interesting challenges that you won't find in other industries.\n\nOur culture is characterized by care for work-life balance, professional development, global career opportunities, and an epic benefits package.\n**Mission** \n\nProvide technical advisory to the company's customers to ensure correct installation and implementation of RGU products (ground support); attend to customer needs or orders to ensure timely delivery, which involves timely follow-up with the involved departments. \n\n \n\n**Main responsibilities: minimum experience: 1 to 3 years at least** \n\nKnow and be able to demonstrate operation, installation, specification, and capacity of RGU products (rock support - ground support products). \n\nEstablish contacts with end-user customers, rock mechanics, and supervisors involved in product installation. \n\nPerform pull-out tests on assigned customers coordinated by the product specialist. \n\nKnow and execute the pull-out test protocol. \n\nGenerate visit reports for each customer including observations made during the visit, pull-out test results, and corresponding recommendations. \n\nEnsure having the required equipment for each visit and test with assigned customers. \n\nEnsure optimal functioning of assigned tools. \n\nProvide field and classroom training to end users or operators on the installation of RGU products (support products). \n\nConduct visits to key customers to provide technical advice and promote new products. \n\nAssist customers in evaluating new products and their consumables through field tests. \n\nSupport the product specialist in monitoring and controlling inventory to update Forecast and TTM. \n\nGenerate and present corresponding activity reports to the Product Specialist. \n\nParticipate in internal and external training activities with customers. \n\n \n\n**Requirements** \n\nRequirements (general and specific knowledge): \n\nTechnical degree or university degree in Geology, Mining, Geosciences, or related fields \n\nMinimum experience of 1 to 2 years in similar roles providing technical support for ground support products (anchors, inserts, etc.) \n\nIntermediate to advanced English \n\nType B driver's license (desirable) \n\nDriving experience in mines – standard 4x4 vehicle. \n\nProficiency in Office software suite. \n\nSoft skills: organized, detail-oriented. \n\nWork Location (Office / Mine): Guerrero or State of Mexico. \n\nWork Type (On-site/Hybrid/Remote): On-site. \n\nWork Schedule/Shifts: 5x2 and/or 14x7.\n**Epiroc** is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. 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