ServiceNow Developer

Description

Job Summary: NEORIS is seeking a ServiceNow Developer with experience in workflow automation, portal development, and Virtual Agent to join its multicultural team. Key Highlights: 1. Digital Accelerator with 20 years of experience. 2. Multicultural culture that fosters innovation and continuous learning. 3. Professional Development Plan and additional benefits. NEORIS is a Digital Accelerator that helps companies step into the future, with 20 years of experience as Digital Partners for some of the world’s largest enterprises. We are over 4,000 professionals across 11 countries, operating with a startup-style multicultural culture where we cultivate innovation and continuous learning to deliver high-value solutions for our clients. We are looking for a **ServiceNow Developer** **Key Responsibilities:** * Create *workflows*, actions, and sub\-flows in Workflow Studio. * Create *topics* (subjects) in the Virtual Agent. * Work with *Document Intelligence*: use case creation, training, and implementation within a Virtual Agent topic. * Implement NLU (Natural Language Understanding) models in Virtual Agent topics. * Create tables. * Create connections and credentials. * Integrate SharePoint with ServiceNow, including downloading files from SharePoint within a workflow. * Send SSH commands from an action inside a flow. * Implement *scheduled flows*. * Create catalogs and *boards*. * Connect to Oracle and SQL Server databases. * Implement external APIs within workflows. **Requirements:** * Minimum of 2 years of hands-on ServiceNow development experience. * Intermediate English (conversational) * Experience with: + IT Service Management (ITSM) + Customer Service Management (CSM) + Service catalogs and request management + Flow Designer and workflow automation + Service Portal development + Virtual Agent (ServiceNow \+ OpenAI/ChatGPT) + IntegrationHub + CMDB configuration + Import Sets and Transform Maps + Development and scripting + JavaScript (Business Rules, Client Scripts, Script Includes, UI Actions) + Glide API + Scheduled Jobs + UI Policies and Data Policies + REST & SOAP integrations + MID Server configuration + External integrations: JIRA, Remedy, Dynatrace * ITIL processes: Incident, Problem, Change, and Request Management * ITIL 4 certification * Other technologies: Node.js, Angular, React, .NET, SQL Server, Python, PHP, AI & Automation: OpenAI, ChatGPT * Preferred knowledge of the following modules: + App Engine + CSM + HRSD + SLO + RPA Hub **We Offer:** * 100% nominal compensation structure * Statutory benefits * Grocery vouchers * Additional benefits * Professional Development Plan * Multicultural collaboration We invite you to learn more about us at http://www.neoris.com, Facebook, LinkedIn, Twitter, or Instagram: @NEORIS. Ximena Ramirez \#LI\-XR1