**Grupo Automotriz MH** **(Renault · Suzuki · Jeep · Peugeot · Ram · Fiat · Dodge · Alfa Romeo · Ford · Audi · JAC · Foton · Car4U)** **Position: FORD Service Manager Zacatecas** **Location:** Zacatecas **Academic Profile:** · **Education:** Engineering or Bachelor's degree in **Mechanical, Industrial, Electronics, Electromechanical, or Administration**. **Required Experience:** · Minimum **2 years in a similar position within the automotive sector.** · **Management of automotive workshops**, operational and administrative planning. · **Design and execution of customer retention strategies.** · Knowledge of **automotive warranty processes, repair quality control, and customer service.** · **Planning and organization** of work teams. · **Productivity, prospecting, and additional sales strategies.** **Competencies and Skills:** · Leadership and results-oriented. · High customer focus and after-sales service. · Negotiation skills and conflict resolution. · Timely follow-up on appointments, budgets, and satisfaction levels. · Effective communication and strategic vision. **Working Hours:** · **Monday to Friday:** 9:00 to 14:00 hrs and 16:00 to 19:30 hrs · **Saturdays:** 9:00 to 14:00 hrs **We Offer:** · **Salary:** $25,000 gross monthly · **Later scheme:** base salary plus commissions · **Benefits:** above legal requirements · **Additional benefit:** life insurance · Development opportunities within a leading automotive group Job type: Full-time Salary: $25,000.00 \- $50,000.00 per month Experience: * post-sales or service manager: 1 year (Desirable) Work location: On-site job