At **Residencial Rancho Santa Clara**, we stand out for offering high-quality residential developments and service that inspires trust. Due to growth, we are seeking someone to join our team as a **Digital Advisor**. **Position Objective** To provide personalized attention through Social Media, resolving inquiries, guiding our customers throughout their purchasing process, and ensuring an exceptional service experience that contributes to building long-term relationships and closing sales. **Main Responsibilities** * Manage incoming inquiries in real time. * Provide clear and accurate information about our developments, available homes, promotions, and financing options. * Schedule appointments with sales advisors and route prospects to the appropriate department. * Follow up with the customer portfolio. * Keep the CRM database updated and generate service reports. * Collaborate in the promotion of digital campaigns. **What Profile Are We Looking For?** * Education: High school diploma (preferably a Bachelor’s degree in Business Administration, Communications, Marketing, or related field). * Minimum of 1 year of experience in customer service, digital sales, or community management (preferably in real estate or financial sectors). * Knowledge of WhatsApp Business, CRM systems, and Microsoft Office suite. * Strong written communication skills, excellent spelling, and writing ability. * Empathy, positive attitude, organizational skills, and outstanding customer interaction. **We Offer** * Competitive base salary plus statutory benefits. * Ongoing training. * Opportunities for growth within an expanding corporate environment. * Collaborative and professional work environment. * Work mode: On-site Job type: Full-time Salary: $9,000.00 - $9,500.00 per month Benefits: * Company phone Work location: On-site job