**Go\>Bravo** today is a team of \+1,800 people globally, driven by giving our customers a new way to pay off their debts with discounts and restore their financial history. Founded 14 years ago by Stanford graduates, we are currently present in six countries: Mexico, Colombia, Spain, Italy, Portugal, and Brazil, becoming a prominent player in the global financial landscape. **Our journey is defined by an unwavering commitment to helping people settle their debts and regain financial freedom.** We are looking for our next **Customer Service Executive** to join the Bravo team within the **Mexico Customer Service department** at our corporate office in **Pachuca**. You will be a key player in our operations, responsible for providing excellent customer service and follow-up, ensuring customer satisfaction and helping them regain financial peace of mind. **What will your challenges be?** * Manage a portfolio of clients provided by us * Provide customer service, offering solutions and alternatives * Timely follow-up with customers to ensure solutions according to customer needs * Handle phone calls * Achieve personal, team, and country-wide results **What do you need?** * Minimum experience in customer service * Partial or completed bachelor's degree * Good organizational skills * Service-oriented attitude (effective communication, active listening, etc.) **We offer you** * Base salary $8,364.00 \+ **Performance bonus (Up to $6,300\)** * Statutory benefits from day one (Vacations, **20 days year-end bonus**, Vacation Premium) * Career growth path within the company * Monday to Friday work schedule from 9:00 am to 7:00 pm * 2 additional vacation days! You will have a dynamic environment where dedication and analytical skills drive us to success. Our culture is built on hard work, excellence, and teamwork, which is why we are recognized by the Great Place to Work Institute and the Human Rights Campaign as one of the best companies to work for, thanks to our high collective potential. If you are part of Bravo as an employee, customer, or investor, get ready to grow at Bravo power! **BravoBelievesInYou** Job type: Full-time Salary: $8,364.00 \- $14,000.00 per month Benefits: * Study assistance * Gym discount Education: * Partial or ongoing bachelor's degree (Desirable) Experience: * Customer service: 1 year (Required) Workplace: On-site job