BUSINESS SUPPORT MANAGER

Description

Position Summary: Administer and control the operational activities of regional clients and provide information for optimal module tracking. Key Responsibilities: 1. Manages credit operations and the client portfolio 2. Trains executives on management platforms 3. Supports in the administration of human and material resources **Location:** CUERNAVACA, Morelos, MX **Category:** Wholesale Banking **Requisition ID:** 121550 **BUSINESS SUPPORT MANAGER** **(Morelos)** At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally for robust growth with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Administer and control activities related to the operational management of regional clients. Provide the business regional unit with necessary administrative and managerial information for optimal module tracking. Each day, you will face **new and interesting challenges** in your role, for which you will be responsible for: * Providing timely and reliable information regarding the regional client portfolio (report preparation, consolidation, and control) to support decision-making. * Administration, control, and monitoring of client portfolios by Executive (maintenance, assignment, grouping, merging, transfers). * Receiving and safeguarding (or forwarding to Document Custody, as applicable) documentation related to credit operations. * Requesting and tracking release letters for settled credits. * Controlling and paying various service providers supporting the regional unit (e.g., verification services). * Monitoring executives’ progress on Annual Reviews, Regulatory Documents, Credit Follow-up Conditions, and legal contracting deadlines. * Training executives on the bank-designated Portfolio Management Platform and verifying compliance with established guidelines. * Credit operations for the regional portfolio (disbursements, payments, maturities, contract creation). * Supporting promissory note preparation in the absence of the Development Executive. * Managing human and material resources to ensure optimal module operation. **Requirements:** * Professional education: Bachelor’s degree in Economics, Finance, Administration, Engineering, Public Accounting, Actuarial Science, or related field * Years of experience: 2 years * Areas of experience: Administrative area within the banking sector; corporate or commercial banking * Required knowledge: Advanced proficiency in Microsoft Office suite * Languages: Basic English * Willingness to travel: No * Willingness to relocate: Not mandatory *At Grupo Financiero Banorte, we promote a culture of inclusion, respect, and equity. All individuals interested in joining our team are considered based on objective criteria related to their talent, experience, and skills. Our commitment is to ensure transparent selection processes.*