Job Summary: We are seeking a Systems Analyst and Technical Support professional with experience in the healthcare sector to provide user support, maintenance, and training. Key Highlights: 1. Essential technical support role for system users 2. Responsible for equipment maintenance and replacement 3. Staff training on system operation We are looking for your talent to join us as: **Systems Analyst, Technical Support – Healthcare Sector** WORK LOCATION: Mexico City Schedule: Mon–Fri: 8:00 am to 5:00 pm; Sat: 8:00 am to 2:00 pm Offer: $15,000 monthly gross **Requirements:** * Bachelor’s degree in Systems Engineering, Computer Science, Information Technology or related fields (completed/graduated) * Prior experience in end-user technical support (software, hardware) * Knowledge of operating systems (Windows, MAC) * Advanced proficiency in Microsoft Office Suite * **Prior experience in the healthcare sector (clinical or hospital setting)** **Job Responsibilities:** * Respond to user requests and requirements * Ensure equipment maintenance and replacement * Train staff on system operation (e.g., personnel onboarding, service and supply management within the system, inventory adjustments, assignment of codes for medication registration) * Monitor and follow up on equipment and/or configuration failure reports **What We Offer:** * All statutory benefits. * Benefits card. * Life insurance. * SGMM. **Do You Meet the Requirements?** We look forward to receiving your application through this channel!