*This vacancy comes from the Talenteca.com job board* ### **Job opening from Reclutamiento IT in Tlalpan, Mexico City** **About Us** * An integrator of solutions, especially in networking and security, a different, unique and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Aruba, Sonic Wall and Fortinet; we provide networking and security solutions for large shopping malls, airports, transportation systems, etc. We are looking for a Senior Engineer for unified network monitoring, support, and NOC operations. **Our Value Proposition** We focus on people. With us, you will have operational support, coaching, and team integration activities, plus you can: * Access certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment with real medium- and long-term career development. * Operational freedom to manage your time and achieve a professional and personal balance. **Our Value Proposition** Excellent work environment, medium- and long-term growth opportunities, along with extensive training and hands-on experience. We offer**:** * **Salary** of 18,000 pesos net (direct contract), statutory benefits, and significant training * **Work schedule** Monday to Friday from 8 am to 5 pm with staggered hours, plus one weekend shift per month. * **Work location**: On-site at offices in Tizapán San Ángel, Coyoacán. **What Are We Looking For?** * Minimum of 2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Network and Security Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst * Availability to attend to clients, handle incident support, and maintain a service-oriented focus. 1st level support experience and ideally 2nd level * Ticket management via ticketing platforms such as: BMZ, Aranda, Zendesk, Ivanti, etc. * 2 years of experience in Routing (troubleshooting, diagnostics, OSPF and BGP), Switching (STP, VLANs, DHCP and related issues), Wireless (controllers, WPA authentication, standalone Apps and troubleshooting) * 1 to 2 years of experience in monitoring and troubleshooting unified networks (Routers, Switches, Access Points, Wireless, switches, etc.), inventory management, consumption reports, traffic analysis, etc. Familiarity with brands: Ruckus (Network Director, SmartZone and SmartCell Insight (SCI)), Aruba Central HPE, Cisco Meraki, Juniper, SolarWinds Observability, Ubiquiti, Extreme. * Basic knowledge of root cause analysis and investigation. ITIL framework familiarity. * Highly desirable: Experience with Active Directory (AD) or Microsoft Entra ID, LDAP, OPEN LDAP, Zentyal, FreeIPA or NAC services for device onboarding and monitoring via MAC Address, domain servers, DHCP service administration, IP address reservations, etc. **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Network monitoring and support * Interface protocols fw wifi * Access point router RF link * Lan wan wlan Wireless Wifi * Aruba Meraki devices mac *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=690a882e5b000044008c5937\&source\=indeed*