*This vacancy comes from the job board Talenteca.com* ### **Job opening for the company TaHú Talento Humano in Coyoacán, Mexico City** Provide first-level technical support to users, ensuring proper installation, configuration, and maintenance of equipment, especially **printers**. ### **️** **Main Responsibilities** * Handle, follow up, and resolve user reports. * Install, configure, and diagnose printers (local and network). * Record each service in the ticketing system. * Escalate incidents according to service levels. * Assist with basic hardware and software issues. ### **Requirements** * Technical or professional degree in Systems, Computer Science, or related field. * **Minimum of 1 year** of experience **exclusively in Help Desk**. * Knowledge of printer installation and configuration. * Excellent communication and customer service skills. * Teamwork and proactive attitude. * **Availability to work on-site.** ### **Position Details** * **Location:** Coyoacán, CDMX * **Schedule:** Monday to Friday, 9:00 a.m. to 6:00 p.m. * **Work mode:** On-site * Growing company within the technology sector. If you meet the profile, **apply through this channel** or send your CV with the subject: **Help Desk Agent Coyoacán** **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Internet **Skills:** * service orientation *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=691e0cf86c00003e001eee7d\&source\=indeed*