At Konecta México, due to growth, we are seeking: Specialized customer support via chat and email for clients of a financial institution, covering: Account Statements, Transactions, Theft and Loss, Clarifications, and Retentions. Available shifts: Morning shifts: 6:00 a.m. to 12:00 p.m. (includes transportation bonus) 7:00 a.m. to 1:00 p.m. 8:00 a.m. to 2:00 p.m. 9:00 a.m. to 3:00 p.m. Night shifts: 10:00 p.m. to 6:00 a.m. (includes transportation bonus) 11:00 p.m. to 7:00 a.m. (includes transportation bonus) \*TRAINING SCHEDULE: 9:00 a.m. to 3:00 p.m., for 10 days, applicable to both shifts\* Requirements: * High school diploma * Computer proficiency * Customer service experience We offer: * Base salary \+ productivity bonus * Biweekly payment * Statutory benefits * Training * Career development plan As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance, and we do not require medical certificates confirming non-pregnancy or absence of human immunodeficiency virus (HIV).