Job Summary: Coordinate equipment repair activities to ensure their proper and efficient execution, guaranteeing customer satisfaction. Key Highlights: 1. Coordination of equipment repairs to ensure customer satisfaction 2. Comprehensive management of equipment in the workshop and tracking of repairs 3. Definition of delivery dates and generation of status reports **Job Mission:** Coordinate equipment repair activities, ensuring they are carried out correctly and efficiently to achieve customer satisfaction. **Key Responsibilities:** * Receiving equipment for repair at the workshop. * Equipment control in the workshop. * Tracking diagnostics, spare parts orders, and repairs. * Coordinating activities to handle unscheduled jobs. * Evaluation of Safety and Hygiene. * Waste handling control. * Defining delivery dates for units to customers and advisors. * Receiving, reviewing, verifying, and delivering work orders. * Generating status reports for units and identifying assigned personnel. **Minimum Educational Requirement:** University Technical Degree in Automotive Mechanics, Industrial Maintenance, or Mechanical Engineering. **Required Technical Knowledge:** * Interpretation and reading of service manuals. * Administration of human resources, materials, and tools. * Proficiency in Word, Excel, PowerPoint, and Outlook. * Use of ERP service system modules. * Products and services we market: light machinery and lifting equipment. Working Hours: Monday to Friday, 9:00 am to 6:00 pm (1-hour lunch break); Saturday, 9:00 am to 2:00 pm Work Location: Anillo Periférico Norte #9904, Col. Chapalita Inn, Zapopan