Job Summary: We are seeking a Technical Support Assistant to manage and maintain technological infrastructure, develop systems, ensure security, and resolve issues. Key Points: 1. Maintain the operationality and security of IT systems 2. Improve the efficiency and effectiveness of technological processes 3. Support business objectives with technological solutions ONEST SMARTLOGISTIC´S IS SEEKING: **TECHNICAL SUPPORT ASSISTANT** **Responsibilities:** · Manage and maintain the organization’s technological infrastructure. · Develop, implement, and support systems and applications. · Ensure the security and availability of information systems. · Analyze and resolve technical issues. **Required Skills:** · Knowledge of hardware, software, networks, and WMS and ERP operating systems. · Ability to solve complex problems and work collaboratively in teams. · Strong communication skills for interacting with users. **Objectives:** · Maintain the operationality and security of IT systems. · Improve the efficiency and effectiveness of technological processes. · Support business objectives through technological solutions. · Continuous improvement. **Common IT Roles** · Systems Administrator: Manages servers and systems. · Technical Support: Assists users with technical issues. **Requirements:** * Bachelor’s degree in Computer Science or Computer Systems * KNOWLEDGE OF: * Windows Server * Active Directory * DHCP SERVER * Cisco Access Point * Motorola or Zebra Hand Held devices * Barcode printers * Firewalls * Immediate availability * Availability of time * 3 years of experience **We Offer:** * Competitive salary * Work schedule from Monday to Friday * LIFE INSURANCE * IMSS, VACATIONS, BONUS, VACATION BONUS. Job Type: Full-time, Indefinite-term Salary: Up to $15,700.00 per month Benefits: * Study support * Option for indefinite-term contract * Life insurance * Cafeteria service Workplace: On-site employment