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Summary: Join the GMNS Product team at American Express to drive strategic initiatives, grow revenue, and deliver differentiated value to merchants, partners, and customers within a global payments network. Highlights: 1. Power billions of transactions within a global payments network 2. Drive strategic, multi-year initiatives for differentiated value 3. Collaborate with various business units and stakeholders The GMNS Product team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving our Issuing \& Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi\-year initiatives to deliver differentiated value to our merchants, partners and customers. **Minimum Qualifications** * Ability to build effective relationships with stakeholders and collaborate with various business units. * Knowledge of connectivity (IPs, iVPN, MPLS/Ethernet). * Possess excellent customer service skills. * Effective communication skills (both verbal and written). * Exceptional project management skills, including the ability to successfully manage 20\-30 projects simultaneously. * Excellent problem\-solving skills. * Ability to translate technical details to non\-technical business partners. * Strong attention to detail. * Ability to effectively manage escalations. * Ability to effectively prioritize and manage the completion of tasks. * Strong will to win and able to work as part of a team. * Strong work ethic with a fun and positive attitude. * **Must be fluent in English and Spanish** **Preferred Qualifications** * Knowledge of the payments industry and emerging technology preferred. * Familiarity with authorization, financial, and non\-financial message file formats desired. * Familiarity with the American Express payment platforms and processes a plus. At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counselling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
