Job Summary: We are seeking a dynamic and proactive Telephone Customer Service Advisor to resolve inquiries, provide consultation, and deliver customer support. Key Responsibilities: 1. Customer support via chat and phone calls 2. Resolution of inquiries and issues 3. Customer consultation **SILCA Consultores is looking for a Telephone Executive in Miguel Hidalgo, Mexico City** ------------------------------------------------------------------------------------ A company specializing in telephone financing is seeking your talent as a **TELEPHONE CUSTOMER SERVICE ADVISOR** ***Who are we looking for?*** A dynamic, proactive, solution-oriented, and friendly individual. **REQUIREMENTS:** * Minimum 1 year of experience in a similar role, preferably in the telecommunications sector. * Intermediate Excel skills * Excellent communication skills **RESPONSIBILITIES:** * Customer support via chat and phone calls * Resolution of inquiries and issues * Customer consultation **WE OFFER:** * Monthly gross salary of $9,582 * Punctuality and attendance bonus: $1,000 (tax-free) * Objective achievement bonus: $2,000 (tax-free) * Statutory benefits * Bi-weekly payments * Shift: AFTERNOON shift from 12 p.m. to 9 p.m. Days off: One weekday or weekend day off per week (to be chosen by the employee) **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69cd9f0c31000031002a0b21\&source\=indeed*