Collections Executive

Description

Position Summary: We are seeking a Collections Executive to manage portfolio follow-up, payment application, and customer service, with a focus on billing and administrative control. Key Highlights: 1. Excellent work environment 2. Job stability 3. Timely follow-up on procedures and special projects **Collections Executive \| On-site \| CDMX.** *Work location: San Jerónimo Lídice neighborhood, La Magdalena Contreras* *Must reside within a maximum 1-hour commute from the workplace.* A reputable firm specializing in insurance, surety bonds, and leasing—backed by a strong market track record—is looking to add the following role to its team: **Collections Executive.** **Required Profile:** * Incomplete or completed bachelor’s degree * Minimum 3 years of experience in collections and customer service * Essential knowledge of billing * Basic-to-intermediate proficiency in Excel, Word, and Outlook * Excellent organizational and follow-up skills * Strong communication ability and service-oriented attitude * Ability to work under pressure and manage priorities **Knowledge Requirements:** * Database management in Excel (assessment will be conducted) * Numerical aptitude (basic arithmetic operations without electronic devices) * Email and document drafting * Administrative follow-up and control * Prior experience in insurance is ideal and considered a plus * Billing knowledge is mandatory ***Desirable (considered a plus):*** * Experience in the insurance sector * Familiarity with insurer portals **Your Responsibilities:** * Insurance collections follow-up * Payment application and entry into systems * Invoice issuance and follow-up * Customer service and follow-up * Management of calls, emails, and WhatsApp messages * Preparation of reports and administrative control * Timely follow-up on procedures and special projects ***Compensation Package:*** * Gross monthly salary of $13,500 to $15,000 * Statutory benefits * Punctuality bonus * Meal vouchers * Minor medical expense insurance * Job stability * Excellent work environment **Working Hours:** * Monday to Friday, 8:00 AM to 5:00 PM Interested candidates should apply via this platform attaching their CV or send it to: reclutamiento@gedesacapitalhumano.com ***Subject line: COLLECTIONS EXECUTIVE*** Salary: $13,500\.00 \- $15,000\.00 per month Benefits: * Option for indefinite-term contract * Meal vouchers Application Question(s): * Do you manage databases in Excel using filters, cross-references, and formulas? Experience: * Insurance policy collections: 3 years (Mandatory) * Billing: 3 years (Mandatory) Work Location: On-site employment