Description
Job Summary:
We are seeking a proactive Telephone Collections Agent with strong verbal communication skills and negotiation ability to locate debtors and offer alternatives for account recovery.
Key Highlights:
1. Key role in recovering accounts from retirees and pensioners
2. Ability to offer diverse negotiation alternatives
3. Debtor search and location
We are looking for a **Telephone Collections Agent** to join our team; your role will be essential in locating debtors and offering diverse negotiation alternatives for account recovery. We handle campaigns targeting retirees and pensioners.
**Details:**
Schedule:
Monday to Friday, 11:00 AM to 8:00 PM; Saturdays — optional attendance for only two Saturdays per month (8:00 AM to 2:00 PM)
Monday to Friday, 8:00 AM to 5:00 PM; Saturdays — optional attendance for only two Saturdays per month (8:00 AM to 2:00 PM)
Location: Near Metro Eje Central on Line 12
**Requirements:**
* Minimum 6 months of Call Center experience, preferably in collections.
* Flexible availability
* Valid documentation
* Strong verbal communication skills
* Proactive attitude
* Good negotiation and active listening skills
**We Offer:**
* Base salary of $10,000
* Uncapped commissions
* Food vouchers at 7%
* Vacation bonus
* Thirteenth-month bonus (15 days)
* Paid vacation