Installation Coordinator

Description

Job Summary: An Installation Coordinator oversees and plans IT projects, manages resources and personnel, and ensures compliance with SLAs. Key Highlights: 1. Lead the planning and supervision of IT projects. 2. Train and guide help desk staff on installation processes. 3. Collaborate as part of a team in a telecommunications environment. **ADVANCED DATA SERVICES S.A. DE C.V. is seeking an Installation Coordinator in Milpa Alta, Mexico City** ---------------------------------------------------------------------------------------------------------- **ADS**, a leading provider of information technology services, invites you to join its team! **Job Title:** Installation Coordinator **Responsibilities:** * Maintain timely follow-up with clients to promptly address requests or escalations. * Supervise project planning, always verifying the availability of human and material resources. * Monitor and oversee project operators’ activities to ensure fulfillment of agreed-upon SLA requirements for each project. * Ensure proper documentation across various technological platforms provided by the client or through any previously established means. * Train and guide help desk staff on installation processes according to the client’s defined objectives. **Experience:** 2 years in roles such as service desk operator or IT project tracking. **Education:** Technical degree in administrative computing, Systems Engineering, or related field. **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM; weekend on-call duties. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Assertive communication * Responsibility * Client interaction * Analytical thinking * Teamwork *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69fb79a545000044005bee83\&source\=indeed*