Job Summary: We are seeking a technical support technician to monitor servers, assist users, manage printers, networks, and CCTV systems, configure network equipment, and maintain IT inventories. Key Highlights: 1. Opportunity to develop skills in technical support and networking. 2. Focus on quality and customer satisfaction. 3. Hardware and software troubleshooting. Job Description and Detailed Responsibilities * Server monitoring * User assistance * Printing (Zebra printers / standard printers) * MS Office * Networking * Email account configuration * CCTV review * IT warehouse inventory * Label reader verification * Configuration: (Switch, Access point) * Network equipment port monitoring * Tracing of the Main Distribution Frame (MDF) and Intermediate Distribution Frame (IDF) * Creation and maintenance of manuals * Computer equipment inventory by department * Equipment identification labeling * Investigation and resolution of software and hardware issues Experience and Requirements **1 year of experience in technical support.** **Completed technical degree in Computer Science, Systems, or related field** **Knowledge:** * Structured cabling * CCTV * Office suite software * Multifunction printers * Remote access software **Others:** * Commitment to achieving company objectives * Unconditional dedication to quality and customer focus * Ability to learn quickly and adapt to change * Critical thinking and problem-solving skills * Excellent communication skills Benefits * Benefits according to the Federal Labor Law (LFT) * Transportation **Number of vacancies** 3 **Department** Computer Science / Systems / IT / Programming / Software **Employment type** Permanent **Work modality** On-site **Shift** Variable **Working hours** Full-time **Schedule*** Availability **Education** Technical degree **Willingness to travel** No